SIP Caller: Cloud-Based Outbound Dialer
SIP Caller helps sales teams and call centers automate outbound calling using their own phone lines. It is designed for organizations that want to add dialing automation without replacing their current telephony infrastructure.
At a glance
- Category
- Browse Sales tools
- Best for
- Sales teams, Call centers, Healthcare organizations, Financial services providers
- Pricing
- Plans start at $49/month billed annually. Tiers include Essentials ($49), Professional ($89), and Enterprise ($149). A 14-day free trial is available.
- Key use cases
- Appointment Reminders, Debt Collection Outreach, Customer Surveys, Political Campaigns, Call Generation for Agents
- Integrations
- 3CX, FreePBX, Asterisk, Yeastar, Google Cloud TTS
- Official website
- Visit sip caller official website
SIP Caller is a cloud-based dialing tool that works as a remote extension of an existing phone system. It connects via SIP and RTP protocols to systems such as 3CX, FreePBX, Asterisk, and Yeastar, allowing businesses to use their own phone lines for outbound campaigns.
The software is designed for sales teams, healthcare providers, and financial services managing high-volume outreach. It supports different dialing modes depending on whether the objective is automated interaction or connecting live agents to customers.
Users can build call flows using pre-defined templates or a visual designer to manage how calls are handled. The tool also includes features for answering machine detection and text-to-speech via Google Cloud TTS.
Buyers should confirm if their phone system supports the required SIP standards. Predictive dialer mode may require the installation of a proxy module on the user's server.
Key Features
Multiple Dialing Modes
Supports predictive dialing for agent queues, progressive dialing where agents are connected first, and power dialing for automated interactions.
Answering Machine Detection
Uses real time speech analysis to identify if a human or a machine answered and can execute different call flows based on the result.
Visual Call Flow Designer
Provides a step-by-step wizard with templates or a visual designer to configure call handling, including prompts and transfers.
Text-to-Speech Integration
Integrates with Google Cloud TTS to generate audio messages from text, with support for variable parts to personalize calls.
DTMF Input Collection
Supports customer interaction via the phone keypad to select menu options or provide feedback.
Campaign Reporting
Offers real time dashboards and historical call-by-call reports covering results, user input, and SIP status codes.
Use Cases
Appointment Reminders
Automating calls to patients or clients to confirm attendance or transfer them to a queue to reschedule.
Debt Collection Outreach
Informing customers of outstanding balances and providing menu options for payment methods.
Customer Surveys
Collecting feedback automatically by asking a series of questions and recording responses via DTMF.
Political Campaigns
Broadcasting voice messages to voters and tracking interaction rates.
Call Generation for Agents
Filtering out busy signals and answering machines to provide live agents with calls connected to people.
Best For
- Sales teams
- Call centers
- Healthcare organizations
- Financial services providers
Integrations
- 3CX
- FreePBX
- Asterisk
- Yeastar
- Google Cloud TTS
- REST API
Pricing
Plans start at $49/month billed annually. Tiers include Essentials ($49), Professional ($89), and Enterprise ($149). A 14-day free trial is available.
FAQ
How does SIP Caller connect to my phone system?
- It connects as a remote extension using standard SIP and RTP protocols over a secure TLS connection, allowing the use of existing phone lines.
What is the difference between the dialing modes?
- Power dialer is for automated interactions; predictive dialer adjusts calling pace based on available agents in a queue; progressive dialer connects the agent to the system before the customer is called.
Is a free trial available?
- Yes, SIP Caller offers a 14-day free trial.
Does it support AI features?
- The tool integrates Google Cloud Text-to-Speech for generating automated audio messages.
Source category: Sales
Source subcategory: Sales Dialer
More tools in Sales
Other published listings in the Sales category.
Categories
Software Type
How AI is used
SIP Caller is a cloud-based outbound dialer for sales teams and call centers that connects to existing SIP-compatible phone systems. It supports predictive, progressive, and power dialing to help automate outreach and manage agent queues. The predictive dialer requires a specific proxy module installation on the server.
Pros & Cons
Pros
- Works with existing phone systems allowing businesses to use their own phone numbers
- Cloud-hosted software removes the need for primary on-premise installation
- Call flow options available via templates and a visual designer
- Supports up to 256 simultaneous calls in Enterprise tiers
Cons
- Predictive dialer mode requires the installation of a SIP Caller Proxy module on the phone system server
- Predictive dialer mode is only supported for self-hosted and on-premise phone system editions
- Essentials plan does not include predictive or progressive dialing modes
