AI TOOL PROFILE

Parcel Tracker | Parcel Management For Your Building

Parcel Tracker helps mailrooms and internal logistics teams manage the intake and handoff of packages. It is designed for organizations looking to move from manual logbooks to digital delivery logs and automated recipient notifications.

Pricing

A free plan is available for up to 100 parcels per month. Paid tiers include Plus at $87/month per site and Pro at $147/month per site. Enterprise pricing is custom. A 14-day free trial of Pro features is available.

At a glance

Best for
Reception teams, Mailroom managers, Property management companies, Internal logistics teams, Office administrators
Key use cases
Corporate Reception Management, Residential Parcel Handling, Campus Mailrooms, Internal Logistics Tracking
Integrations
Zapier, Microsoft Entra, Slack, Microsoft Teams, Yardi Kube
Visit parcel trackerparcel tracker software interface screenshot

How AI is used

Parcel Tracker is a browser-based and mobile tool designed for receiving, notifying, and handing off parcels within a building. The software is intended for environments such as corporate offices, residential complexes, higher education campuses, and healthcare facilities.

It supports both basic check-in/check-out tasks and internal logistics workflows, including multi-hop routing. Key capabilities include computer vision for label scanning and automated alerts across several channels. For environments requiring verification, the system can collect digital signatures and photos as proof of delivery.

Buyers should confirm their specific recipient volume and whether they require features like SSO or multi-site management, as these are available in the paid tiers.

Key Features

  • AI-Powered Scanning

    Uses computer vision to extract recipient data from parcel labels, including support for handwritten text and identification when barcodes are missing.

  • Automated Notifications

    Sends alerts to recipients via email, SMS, Slack, and Microsoft Teams when a parcel is ready for collection.

  • Contactless Collection

    Supports parcel handoff using QR codes or email links to reduce physical contact during pickup.

  • Digital Proof of Delivery

    Records digital signatures, photos, and timestamps to create an audit trail for collected items.

  • Multi-Hop Routing

    Supports tracking parcels as they move between different internal or external sites.

  • PO Number Extraction

    Helps automate inbound acceptance and purchase order reconciliation.

Use Cases

  • Corporate Reception Management

    Scanning inbound office packages and notifying employees via Slack or Teams.

  • Residential Parcel Handling

    Managing tenant deliveries in apartment complexes with QR-based contactless pickup.

  • Campus Mailrooms

    Managing student and faculty mail across university buildings using digital delivery logs.

  • Internal Logistics Tracking

    Tracking the movement of items from a central receiving dock to specific desks or departments.

Integrations

  • Zapier
  • Microsoft Entra
  • Slack
  • Microsoft Teams
  • Yardi Kube
  • Arthur Property
  • Doorloop
  • Hostaway
  • Hostfully
  • Tokeet
  • RoverPass
  • Stayflexi
  • Cloudbeds
  • Greetly
  • Lobbytrack
  • Envoy
  • Skedda
  • Salesforce
  • Hubspot
  • Zoho CRM
  • Odoo
  • Monday.com
  • Airtable
  • Google Sheets
  • Typeform
  • Google Forms

FAQ

Does Parcel Tracker have a free version?

Yes, there is a free plan available for sites that manage up to 100 parcels per month.

Can the software read handwritten labels?

Yes, the tool uses computer vision and AI to read handwritten labels and identify recipients even when barcodes are missing.

How does the contactless collection work?

Recipients receive a notification with a QR code or email link, which they scan or click to collect their package.

What is the difference between the Plus and Pro plans?

The Pro plan includes additional features such as SSO login, Microsoft Entra (AD) syncing, custom attributes, and multi-site management.

Source category: Operations

Source subcategory: Inventory Management

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