AI TOOL PROFILE

nexmo: Communication API Platform

nexmo helps software companies integrate communication features into their applications. It is designed for teams that need to automate customer engagement through voice, SMS, and video.

Pricing

Pricing was not clearly available from the provided evidence, though a free account option is mentioned for developers. Buyers should confirm current pricing on the vendor website.

At a glance

Best for
Software companies, Application developers, Product managers building communication features
Key use cases
Automated Voice Notifications, Multi-Channel Customer Messaging, In-App Video Integration, Conversational AI Flows, User Identity Verification
Integrations
Hubspot, Google Sheets
Visit nexmonexmo software interface screenshot

How AI is used

nexmo is a developer-focused platform that provides a set of APIs and SDKs designed to add communication capabilities to web, mobile, and desktop applications. It supports various channels including voice calls, real time video, and multiple messaging formats.

The tool is built for software developers and companies that need to programmatically manage how they interact with users. It supports several programming languages, including Node.js, Python, and Java, to help teams integrate these features into their technical environments.

Beyond basic connectivity, the platform includes tools for AI-driven conversational flows and security features to help validate users and identify fraudulent traffic. Buyers should confirm that their technical team is comfortable working with APIs and SDKs, as the platform is designed for development.

The platform offers a free account option to allow teams to test functionality.

Key Features

  • Voice API

    Supports outbound calling, IVR creation, voice bots, and text-to-speech in over 50 languages.

  • Messaging API

    Provides programmatic access to SMS, WhatsApp, RCS, and 10DLC channels.

  • Video API

    Allows for the embedding of real time video and voice communication into applications.

  • AI Studio

    A low-code drag-and-drop interface used to build conversational flows.

  • Fraud Defender

    Includes tools to set rules for catching and blocking fraudulent traffic from phone numbers.

  • Network Features

    Provides access to mobile network capabilities, including 5G, for location retrieval and identity insights.

  • Verify API

    Supports user validation through two-factor authentication and silent authentication via cellular data.

Use Cases

  • Automated Voice Notifications

    Using the Voice API to send notifications or build interactive voice response (IVR) systems.

  • Multi-Channel Customer Messaging

    Engaging customers across SMS, WhatsApp, and RCS for notifications or support.

  • In-App Video Integration

    Embedding real time video chat or conferencing capabilities into a web or mobile app.

  • Conversational AI Flows

    Building natural language customer engagement experiences using the AI Studio low-code tool.

  • User Identity Verification

    Implementing two-factor authentication to help prevent fraud and validate end-users.

Integrations

  • Hubspot
  • Google Sheets

FAQ

What is nexmo used for?

nexmo is used by developers to integrate voice, video, and messaging capabilities into their own software applications via APIs.

Does nexmo support AI?

Yes, it includes AI Studio, a low-code tool for building conversational flows and AI-powered customer engagement.

Which programming languages are supported?

The platform provides SDKs for cURL, Node.js, Java, .NET, PHP, Python, and Ruby.

Is there a free trial or account?

The provided evidence indicates that nexmo offers a free account option for developers.

Source category: Software Development

Source subcategory: Communication API

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