Mendable AI Chat Search Platform
Mendable helps technical teams manage knowledge by automating answers from their documentation, which may help reduce support ticket volume.
At a glance
- Category
- Software Development
- Best for
- Software companies, Enterprise technical teams, Customer support managers, Product documentation leads
- Pricing
- A free plan is available with 300 to 500 message credits per month. Enterprise plans start at 500+ credits. GPT-4 costs 3 credits per message, while GPT-3.5-Turbo costs 1 credit.
- Key use cases
- Knowledge Base Assistance, Customer Success Enablement, Sales Enablement, Product Copilot
- Integrations
- Slack, Google Drive, Salesforce, Zendesk, Discord
- Official website
- www.mendable.ai/
Mendable is an AI search tool designed to ingest technical documentation and deploy it as a chat assistant. It is intended for software companies and technical teams that need to provide sourced answers to users or internal staff.
The platform supports several deployment methods, including pre-built components like search bars and chat bubbles, or an API for custom builds. It includes features to refine AI responses through answer correction and prompt editing.
For larger organizations, the tool provides security features such as SOC 2 Type II certification, SSO, and role-based access control. Buyers should confirm whether their specific data sources are supported by the available connectors.
Key Features
Syncs with documentation and support channels to index business knowledge.
Includes a 'teach the model' functionality to correct AI responses based on feedback.
Supports GPT-3.5-Turbo and GPT-4 models with custom prompt editing.
Includes SOC 2 Type II compliance, SSO support, and role-based access control.
A beta feature that allows the AI to access external data via API requests to perform actions.
Tracks user queries and interactions to identify knowledge gaps in documentation.
Use Cases
Deploying an AI assistant on documentation pages to help users find technical answers.
Providing a technical assistant to help success teams answer product questions.
Supporting sales teams with a searchable repository of technical product data.
Integrating a technical assistant within an application to assist users with onboarding.
Best For
Integrations
Pricing
A free plan is available with 300 to 500 message credits per month. Enterprise plans start at 500+ credits. GPT-4 costs 3 credits per message, while GPT-3.5-Turbo costs 1 credit.
FAQ
Yes, Mendable offers a free plan that provides between 300 and 500 message credits per month.
Mendable grounds answers in provided documentation and allows users to correct responses via the 'teach the model' feature.
Yes, the platform supports 'Bring Your Own Key' (BYOK) and custom models.
Source category: Software Development
Source subcategory: AI Search
