AI TOOL PROFILE
Hellomatik | AI Business Workflow Automation
- Productivity
- Workflow Automation
- Small Businesses
- Mid-Market Companies
- Enterprise Companies
Pricing
Pricing starts at 50€/month and scales to support between 5 and 5,000 users. A free trial is available.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies
- Key use cases
- Appointment Management, Lead Recovery, Patient Communication, CRM Maintenance
- Integrations
- HubSpot, Salesforce, Google Calendar, Outlook, Slack
- Official website
- Visit Hellomatik official website
How AI is used
Hellomatik is a workflow automation tool that uses AI agents to respond to queries, execute tasks, and follow business rules. It supports multiple communication channels, including phone, WhatsApp, web chat, email, Telegram, and Discord, allowing a business to maintain a presence without manual intervention for every message.
The platform supports between 5 and 5,000 users. It is designed for use without a technical team, employing a no-code approach to connect with business tools and internal knowledge bases.
The system can perform actions such as updating CRM records or scheduling appointments based on documented company policies. When the AI cannot resolve a query, it is designed to hand the conversation over to a human team member with the context of the interaction.
Buyers should confirm how the tool fits into their specific data privacy requirements, though the platform is GDPR compliant with encrypted storage options in the EU or US.
Key Features
Multi-Channel AI Agents
Deploys AI agents across phone, WhatsApp, web chat, email, Telegram, and Discord.
No-Code Integrations
Connects to 30+ tools including HubSpot, Salesforce, Google Calendar, and Slack.
Knowledge Base Integration
Allows the AI to answer questions based on business prices, hours, and policies.
Automated Execution
Supports booking appointments, sending reminders, and updating CRM records.
Contextual Handoff
Transfers unresolved customer queries to human staff with the conversation history.
Business Rule Automation
Tracks specific priorities and rules to trigger follow-ups or actions.
Use Cases
Appointment Management
Automating the booking of appointments and sending reminders.
Lead Recovery
Identifying leads who visited a site without booking and sending follow-up messages.
Patient Communication
Supporting healthcare clinics with patient queries and appointment scheduling.
CRM Maintenance
Updating customer records in tools like Salesforce or HubSpot based on conversation outcomes.
Integrations
- HubSpot
- Salesforce
- Google Calendar
- Outlook
- Slack
- Stripe
- Notion
- Zoom
- Google Sheets
- Google Drive
- Mailchimp
FAQ
How long does it take to set up Hellomatik?
- The vendor states that implementation typically takes less than a week, with a 5-day process covering tool connection, AI learning, and production go-live.
What happens if the AI agent cannot answer a question?
- The system is designed to inform the customer that a team member will follow up and then transfer the query to the business team with the full conversation context.
Is Hellomatik suitable for small businesses?
- Yes, it offers plans starting at 50€/month and is designed to scale from teams of 5 up to 5,000 users.
Source category: Productivity
Source subcategory: Workflow Automation
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