AI TOOL PROFILE
Got Loyalty: Customer Loyalty Platform
Pricing
Monthly plans start at $79 for the Basic tier, with Premium at $149 and Elite at $269. A 15-day free trial is available, and no credit card is required to start.
At a glance
- Best for
- Small businesses, Mid-market companies, Retail stores, Restaurants, Fitness centers
- Key use cases
- Managing Reward Programs, Targeted Retention Campaigns, Identifying Customer Churn, Omnichannel Loyalty Tracking
- Integrations
- Square, Shopify, Toast, Lightspeed, Clover
- Official website
- Visit Got Loyalty official website
How AI is used
Got Loyalty is a loyalty management platform designed for businesses to create and run rewards programs. It supports the setup of automated point systems and integrates with common point-of-sale systems to track transactions and award points.
The software is designed for various business types, including retail, restaurants, fitness centers, and CPG brands. It provides tools for customer segmentation and multi-channel communication via SMS and email to support repeat visits.
For larger operations, the platform includes features for predicting customer churn and providing reward recommendations. It also supports multi-location management for businesses with centralized control needs.
Buyers should confirm which pricing tier is needed based on their requirements for customer segmentation and AI insights, as these features are available on specific plans.
Key Features
Automated Point System
Supports a flexible system for earning and redeeming points, including QR code scanning for customer identification.
POS Integration
Connects with systems like Square, Shopify, and Toast to award points automatically at checkout.
Predictive Analytics
Uses machine learning to identify churn risk and analyze customer behavior patterns.
Multi-Channel Marketing
Includes tools for sending automated SMS and email campaigns based on customer loyalty data.
Customer Segmentation
Allows businesses to group customers by purchase history and behavioral patterns for targeted offers.
Multi-Location Management
Provides centralized control and consolidated analytics for businesses operating across multiple sites.
Use Cases
Managing Reward Programs
Setting up point-based systems where customers earn rewards for purchases.
Targeted Retention Campaigns
Using SMS and email automation to send offers to specific customer segments.
Identifying Customer Churn
Using AI tools to identify at-risk customers and trigger retention campaigns.
Omnichannel Loyalty Tracking
Syncing loyalty points across online stores and physical locations via POS integrations.
Integrations
- Square
- Shopify
- Toast
- Lightspeed
- Clover
- PayPal Zettle
- TouchBistro
- Mailchimp
- SendGrid
- Twilio
- HubSpot
FAQ
How long does it take to set up Got Loyalty?
- The platform is designed for a quick setup, with the vendor stating programs can be launched in under 30 minutes.
Which POS systems does Got Loyalty integrate with?
- It integrates with several systems, including Square, Shopify, Toast, Lightspeed, Clover, and PayPal Zettle.
Is there a free trial available?
- Yes, Got Loyalty offers a 15-day free trial that does not require a credit card to start.
What is the difference between the pricing plans?
- The Basic plan ($79/mo) covers core loyalty features, the Premium plan ($149/mo) adds basic customer segmentation, and the Elite plan ($269/mo) includes advanced segmentation and AI-powered insights.
Source category: Marketing
Source subcategory: CRM
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