AI TOOL PROFILE

Forter: Fraud Prevention and Payment Optimization

Forter helps enterprise and mid-market merchants manage fraud and optimize payment flows. It is designed for businesses that need to address false declines and automate dispute management.
  • Security
  • Fraud Prevention
  • Enterprise ecommerce stores
  • Mid-market online retailers
  • Payment service providers
  • High-volume digital commerce brands

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

At a glance

Best for
Enterprise ecommerce stores, Mid-market online retailers, Payment service providers, High-volume digital commerce brands
Key use cases
Reducing False Declines, Automating Chargeback Disputes, Managing 3DS Friction, Protecting Against Bot Attacks
Visit forterforter software interface screenshot

How AI is used

Forter is an AI-driven platform designed for fraud prevention and payment decisioning for online businesses and payment service providers. It uses a first-party identity network to analyze interactions, which helps businesses distinguish between legitimate customers and fraudulent actors.

The software is built for enterprise companies and mid-market ecommerce stores handling high transaction volumes. It supports the customer journey from pre-purchase and checkout to account activity and post-purchase dispute management.

Beyond fraud prevention, the platform includes tools for payment optimization, such as Smart 3DS and predictive routing, which are designed to help increase authorization rates and support regulatory compliance like PSD2.

Buyers should confirm how the platform's automated decisioning aligns with their specific risk tolerance and whether the implementation process fits their existing technical infrastructure.

Key Features

  • Fraud Management

    Uses AI to identify legitimate customers and block fraudulent transactions.

  • Payment Optimization

    Includes tools like Predictive Payment Routing and Smart 3DS to help increase authorization rates.

  • Dispute Management

    Provides AI-powered recommendations for refunds and chargeback disputes to help recover revenue.

  • Account Protection

    Designed to block fake accounts and help prevent account takeover (ATO) attacks.

  • Abuse Prevention

    Helps identify and stop policy abuse to protect customer experience and revenue.

  • Forter Element

    A specialized version of the platform designed for payment service providers (PSPs).

  • PSD2 Optimization

    Helps merchants maintain compliance with PSD2 regulations to help minimize checkout friction.

Use Cases

  • Reducing False Declines

    Using identity intelligence to approve genuine transactions that might otherwise be flagged as high-risk.

  • Automating Chargeback Disputes

    Using AI recommendations to manage the representment process and identify which disputes to contest.

  • Managing 3DS Friction

    Applying Smart 3DS to borderline transactions to shift liability without impacting all customers.

  • Protecting Against Bot Attacks

    Identifying and blocking automated threats and bot attacks during the commerce journey.

FAQ

Who is Forter designed for?

Forter is designed for enterprise companies, mid-market ecommerce stores, and payment service providers who manage high volumes of digital commerce transactions.

How does Forter handle payment authorizations?

It uses tools like Predictive Payment Routing and Smart 3DS to help increase authorization rates and reduce false declines.

Can Forter help with chargebacks?

Yes, the platform includes Dispute Management that uses AI to recommend whether to approve or deny refunds and how to manage chargeback disputes.

How fast does the software make decisions?

According to the provided data, Forter delivers 99% of its decisions in under one second.

Source category: Security

Source subcategory: Fraud Prevention

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