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Epicor: Industry-Specific ERP Software Solutions

Epicor helps mid-market and enterprise companies manage complex supply chain and operational workflows. It is designed for businesses that require industry-specific functionality.

At a glance

Best for
Mid-market companies, Enterprise companies, Manufacturers, Distributors, Retailers
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Manufacturing Operations, Distribution Management, RFQ Workflow Automation, Retail Omnichannel Sales
Visit EpicorEpicor software interface screenshot

Epicor is a suite of enterprise resource planning (ERP) solutions designed for businesses that make, move, and sell products. It offers specialized platforms such as Epicor Kinetic for cloud ERP and Epicor Prophet 21 for distribution, focusing on operations in manufacturing and retail.

The software is built for organizations that need to integrate supply chain management, inventory forecasting, and financial data. It includes specialized tools for the automotive and building supply sectors.

Recent updates include an AI agent designed to support supplier communications and RFQ workflows within Epicor Kinetic. Buyers should confirm if the specific industry module aligns with their operational needs and verify the deployment model, as cloud-based access is available.

Due to the enterprise focus and technical scope, implementation may require a commitment to configuration.

Key Features

  • Industry-Specific ERP Platforms

    Provides tailored ERP environments for manufacturing, distribution, retail, and building supply businesses.

  • AI Agent for RFQ

    Supports supplier communications and RFQ workflows to help teams move from quotes to orders.

  • Supply Chain Management

    Tools designed to connect people and systems to manage the movement of goods.

  • Inventory Forecasting

    Supports inventory management and forecasting to assist with timely delivery.

  • Point-of-Sale and Digital Commerce

    Includes tools for omnichannel retail to support customer purchasing across different channels.

  • Business Intelligence

    Provides data analytics and reporting tools to support business decisions.

Use Cases

  • Manufacturing Operations

    Using ERP and smart factory technology to manage production efficiency.

  • Distribution Management

    Applying distribution-specific tools to manage warehouse and delivery workflows.

  • RFQ Workflow Automation

    Using AI agents to manage communications with suppliers during the quoting process.

  • Retail Omnichannel Sales

    Connecting point-of-sale systems with digital commerce tools.

Best For

  • Mid-market companies
  • Enterprise companies
  • Manufacturers
  • Distributors
  • Retailers
  • Automotive aftermarket businesses

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What industries does Epicor support?

Epicor is designed for manufacturing, distribution, retail, building supply, and automotive industries.

Does Epicor have AI capabilities?

Yes, it includes AI-driven applications, including an AI agent for automating RFQ workflows and supplier communications.

Who is Epicor's target customer?

Epicor is primarily built for mid-market and enterprise-level companies with complex operational needs.

Source category: Operations

Source subcategory: ERP

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Software Type

How AI is used

Epicor provides industry-specific ERP solutions for manufacturing, distribution, and retail. It supports supply chain workflows and uses an AI agent to automate RFQ and supplier communications.

Pros & Cons

Pros

  • Offers specialized functionality for specific industries like distribution.
  • Provides multiple deployment options, including cloud.
  • Includes AI capabilities for automating supplier communications.
  • Available in more than 150 countries.

Cons

  • Technical complexity may require significant expertise to implement.
  • Designed for enterprise and mid-market firms, which may be too complex for very small businesses.
  • Pricing is not transparently listed on the website.