AI TOOL PROFILE
eesel AI: AI Agent Platform for Business Operations
- Productivity
- AI Agent Platform
- Support teams
- E-commerce operators
- Content marketing teams
- Mid-market companies
- Enterprise companies
Pricing
Pricing starts at $299/month for the Team plan and $799/month for the Business plan. A separate AI Blog Writer plan is available starting at $99/month for early adopters. A free trial is available.
At a glance
- Best for
- Support teams, E-commerce operators, Content marketing teams, Mid-market companies, Enterprise companies
- Key use cases
- Support Ticket Automation, Internal Knowledge Management, E-commerce Customer Service, Content Generation
- Integrations
- Zendesk, Freshdesk, Intercom, HubSpot, Gorgias
- Official website
- Visit eesel official website
How AI is used
eesel is an AI agent platform providing teammates that integrate into a company's existing tools, such as Slack or Zendesk. The agents are trained on business documentation, websites, and past helpdesk tickets to provide context-aware responses.
The software is designed for support agents, content writers, and e-commerce teams managing inquiries or content generation. The platform supports different roles, including helpdesk agents for triage and e-commerce agents for product questions.
Buyers should note that features such as API access and custom AI models are available on enterprise plans. Buyers should also confirm ticket volume limits on the Team and Business tiers to ensure they align with their monthly traffic.
Key Features
Autonomous AI Agents
AI teammates that can be trained on websites, documentation, and past tickets to work within existing apps.
Helpdesk Support
Supports ticket routing, response drafting, and automated escalation within helpdesk workflows.
E-commerce Support
Designed to answer product questions and handle order inquiries using synced store data.
AI Blog Writer
Researches and drafts SEO-optimized blog posts based on a specified voice.
Knowledge Base Training
Supports training from Google Drive, Notion, Confluence, PDFs, and public URLs.
Security Compliance
Maintains GDPR and CCPA compliance and specifies that customer data is not used to train global AI models.
Use Cases
Support Ticket Automation
Using AI agents to triage incoming tickets and draft responses based on historical helpdesk data.
Internal Knowledge Management
Deploying a bot in Slack or Microsoft Teams to help employees find answers across company documentation.
E-commerce Customer Service
Automating responses to product availability and order status inquiries via Shopify or WooCommerce integrations.
Content Generation
Using the AI Blog Writer to produce SEO-optimized articles.
Integrations
- Zendesk
- Freshdesk
- Intercom
- HubSpot
- Gorgias
- Help Scout
- Slack
- Microsoft Teams
- Google Drive
- Google Docs
- Notion
- Confluence
- SharePoint
- Shopify
- WooCommerce
- Magento
- BigCommerce
FAQ
Is there a free trial for eesel AI?
- Yes, eesel offers a free trial with full access that does not require a credit card.
How does eesel handle data privacy and training?
- The platform is GDPR and CCPA compliant, and states that customer data is never used to train its AI models.
Which plans are available for different business sizes?
- There is a Team plan, a Business plan, and a Custom plan for enterprise needs involving API access and custom models.
Source category: Productivity
Source subcategory: AI Agent Platform
More tools in Productivity
Other published listings in the Productivity category.
More tools in the AI Agent Platform software type
Related listings that share the same software type for comparison and shortlisting.
