Eccentex: Process Automation & Low-Code Development Platform
Eccentex helps organizations automate complex business processes. It is designed for teams that require a mix of no-code tools and deeper development options to manage customer cases.
At a glance
- Category
- Software Development
- Best for
- Mid-market companies, Enterprise organizations, Government agencies, Regulated industry operations managers
- Pricing
- Pricing starts at $150/month for the HyperAutomation Cloud bundle. Individual modules are available ranging from $30 to $120 per month per named user, billed annually.
- Key use cases
- Government Case Management, Insurance Claims Processing, Banking Fraud Management, Utility Service Management, Customer Support Automation
- Integrations
- CCaaS integration adapter, Omnichannel integration adapter
- Official website
- eccentex.com
Eccentex provides a HyperAutomation Cloud that combines low-code development with AI services to support end-to-end business processes. The platform is designed to manage customer intake via portals and emails through to back-office resolution and reporting.
It is built for organizations in sectors such as government, insurance, banking, and healthcare that manage dynamic cases. The tool supports various development levels, allowing users to build via no-code, low-code, or deep-code methods.
Buyers should confirm whether they need the full bundle of tools or specific modules, as the platform is available as a comprehensive suite or as individual functional components. Organizations may also check if industry templates align with their existing operational workflows.
Key Features
Tools to unite people, processes, and content for managing non-linear business cases.
An application studio with builders for forms, pages, rules, and dashboards to create custom business applications.
Capabilities to capture, classify, and distribute inbound email traffic across business units.
A system designed to capture and share knowledge to support employees and customers.
Tools for processing, organizing, and capturing case-related content and documents.
AI orchestration that allows users to integrate their preferred Large Language Model (LLM) into the workflow.
Use Cases
Supports the management of litigation, tax appeals, and citizen dispute resolution.
Supports accelerated underwriting, fraud investigations, and member support services.
Handles account opening workflows and fraud case management for financial institutions.
Supports technical service requests, incident management, and land use permits.
Uses AI-powered portals and bots to help handle initial customer inquiries and routing.
Best For
Integrations
Pricing
Pricing starts at $150/month for the HyperAutomation Cloud bundle. Individual modules are available ranging from $30 to $120 per month per named user, billed annually.
FAQ
It is a low-code/no-code business automation platform that provides tools for case management, document handling, and AI-driven process automation.
The platform includes AI services and an orchestration framework that supports a variety of LLMs, including the option for businesses to bring their own model.
The HyperAutomation Cloud bundle starts at $150/month, while individual modules such as Business Intelligence or Email Automation range from $30 to $120 per user per month.
Source category: Software Development
Source subcategory: Low-Code Platform
