AI TOOL PROFILE
Duck Creek Claims: Insurance Claims Management Software
- Finance and Accounting
- Insurance Claims Management
- P&C Insurance Carriers
- Insurance Agents
- Insurance Brokers
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- P&C Insurance Carriers, Insurance Agents, Insurance Brokers
- Key use cases
- P&C Product Development, Cloud-Based Claims Processing, Automated Billing Workflows, Risk Assessment
- Official website
- Visit duck creek claims official website

How AI is used
Duck Creek is a low-code SaaS platform designed for the property and casualty (P&C) insurance industry. Deployed on Microsoft Azure, it serves as a core system for handling policy transactions, claims processing, and financial management.
The software is intended for insurance carriers, brokers, and agents. It provides a suite of tools that cover various insurance lines, including commercial auto, homeowners, and workers' compensation, which may help users manage data and regulatory requirements.
Buyers should confirm implementation requirements, as this is a comprehensive core system. It is designed for those who need to process high volumes of data with the ability to update products using low-code configuration.
Key Features
Low-Code Configuration
Supports the implementation of changes and the building of insurance solutions with reduced manual coding.
Duck Creek Intelligence
AI tools designed to support data-driven decision making.
Document Intelligence
Automated document processing to assist in managing insurance paperwork.
Claims and Policy Management
Core systems designed to process policy transactions and handle claim lifecycles in the cloud.
Billing and Payments
Supports invoicing, premium collections, and payment processing with automated follow-up rules.
Security and Compliance
Compliant with ISO 27001, SOC 1 Type II, SOC 2 Type II, and PCI-DSS standards.
Use Cases
P&C Product Development
Supports the creation and scaling of property and casualty insurance products using reusable modules.
Cloud-Based Claims Processing
Managing insurance claims through a cloud-deployed core system.
Automated Billing Workflows
Handling premium collections, installment plans, and commission calculations for agents.
Risk Assessment
Supports the use of what-if scenarios for underwriting and pricing complex risks such as medical professional liability.
FAQ
Who is Duck Creek designed for?
- It is designed for property and casualty (P&C) insurance carriers, agents, and brokers.
Can Duck Creek products be bought individually?
- Yes, products can be purchased as stand-alone implementations, as an à la carte suite, or as a comprehensive suite.
Where is the software hosted?
- Duck Creek products are deployed on the Microsoft Azure cloud.
What security standards does Duck Creek meet?
- The platform is ISO 27001 compliant and undergoes annual SOC 1 Type II and SOC 2 Type II audits, as well as PCI-DSS compliance.
Source category: Finance & Accounting
Source subcategory: Insurance Claims Management
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