

Aveni Assist is an AI-powered platform built for the financial services industry. It focuses on two primary areas: supporting adviser productivity through automated administration and enhancing oversight through automated compliance monitoring.
The software is designed for financial advisers, QA assessors, and compliance teams across SME, mid-market, and enterprise-level firms. It uses a purpose-built financial language model, FinLLM, to handle industry-specific terminology and regulatory requirements.
Key capabilities include the generation of suitability reports and client emails following meetings, and the analysis of customer calls to identify risks or vulnerabilities. This may help firms move from reactive sampling to more comprehensive coverage of their interactions.
Buyers should confirm how the tool fits into their specific CRM workflow and verify if the ready-to-deploy SME version or the tailored mid-market and enterprise options best suit their operational scale.
Supports CRM administration, suitability report generation, and client email drafting based on meeting transcripts.
A compliance automation tool designed to support quality assurance coverage by analyzing customer interactions.
A proprietary large language model purpose-built for the financial services sector.
Provides referencing back to original call transcripts to show where the AI sourced its information.
Supports tracking and analysis of Consumer Duty performance indicators through machine assessment of calls.
Analyzes metrics such as filler words, clarity, and pace to support adviser coaching and training.
Helping with the completion of meeting notes and CRM updates after a client call.
Automating document checks and case reviews to help QA teams identify risks.
Analyzing customer interactions to evidence fair treatment and support audit readiness.
Identifying vulnerable or high-risk clients through the automated analysis of customer interactions.
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Aveni integrates with systems including intelliflo office, Xplan, and Genesys.
It uses AI to monitor customer calls and documents, which supports compliance with frameworks like the FCA's Consumer Duty by flagging risks and vulnerabilities.
Aveni is ISO 27001 certified and UK GDPR compliant, using AWS S3 encryption for data storage.
Source category: Finance & Accounting
Source subcategory: Compliance Management
Aveni Assist is an AI platform for financial services that supports administrative tasks and compliance monitoring. It is designed for advisers and compliance teams to assist with workflows like suitability report generation and Consumer Duty oversight.