AI TOOL PROFILE
Dinerly: Restaurant Website and Online Ordering System
- Ecommerce
- Website Builder
- Independent restaurants
- Cafés
- Takeaways
- Family-run dining establishments
- Fast casual spots
Pricing
Plans start at £65 per month (Plus) with a £375 setup fee, and an Ultra plan at £119 per month with a £475 setup fee. Custom pricing is available for enterprises with 10+ locations.
At a glance
- Best for
- Independent restaurants, Cafés, Takeaways, Family-run dining establishments, Fast casual spots
- Key use cases
- Reducing Platform Dependency, Automating Table Management, Digital Guest Acquisition, Managing Online Reputation
- Integrations
- Wolt Drive, Uber Direct
- Official website
- Visit dinerly official website
How AI is used
Dinerly is a digital suite designed for independent restaurants, cafés, and takeaways. It combines a mobile-friendly website builder with tools for taking orders and managing table reservations directly through the business's own site.
The platform is intended for hospitality owners who want to avoid commission fees associated with third-party delivery and booking platforms. By managing these operations directly, restaurants may maintain a more direct relationship with their customers and capture guest information.
Beyond core ordering and booking functions, the system supports automated marketing tools and a review management feature to help businesses manage their public image on Google. The onboarding process is managed by the Dinerly team and includes website design and menu uploads.
Buyers should confirm that higher-tier plans are required to access certain features such as automated marketing, AI insights, and 24/7 telephone support.
Key Features
Commission-Free Online Ordering
Allows restaurants to accept delivery and collection orders directly via their website without paying percentage-based commissions.
Real-Time Table Reservations
A booking system with live availability and an option to charge deposits to help reduce no-shows.
Mobile-Friendly Website Builder
Provides branded, SEO-optimized websites tailored for hospitality, which are built and maintained by the Dinerly team.
Review Management
Sends automated review requests via SMS and email, publishing positive feedback to Google while keeping negative feedback private.
Automated Marketing System
Supports personalized email and SMS campaigns to encourage repeat visits using the customer database.
Customer CRM & Loyalty
Tracks order and visit history and supports a points-based loyalty system to reward regulars.
Delivery Driver Integration
Connects restaurants with delivery fleets such as Wolt Drive and Uber Direct for a flat fee per order.
Use Cases
Reducing Platform Dependency
Moving online ordering from third-party apps to a direct website to avoid commission fees.
Automating Table Management
Using real-time availability and automated reminders to manage the floor plan and bookings.
Digital Guest Acquisition
Using a mobile-optimized website and local SEO to attract new diners.
Managing Online Reputation
Implementing a system to collect and publish positive Google reviews from guests.
Integrations
- Wolt Drive
- Uber Direct
FAQ
Does Dinerly charge commissions on orders?
- No, Dinerly does not charge commissions on orders; it uses a monthly subscription model so restaurants keep 100% of their revenue.
How long does the setup process take?
- Most restaurants are typically set up and live within 48 hours, with the Dinerly team handling design and menu uploads.
What is the difference between the Plus and Ultra plans?
- The Plus plan includes the website, reservations, and ordering with live chat support. The Ultra plan adds automated marketing, AI insights, loyalty programs, 24/7 telephone support, and a provided tablet and printer.
Is there a long-term contract required?
- No, there are no long-term contracts, and subscriptions can be cancelled at any time.
Source category: Ecommerce
Source subcategory: Website Builder
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