AI TOOL PROFILE
Dexatel: Communication API Platform
- Software Development
- Communication API
- Software companies
- Mid-market companies
- Enterprise companies
- Product and engineering teams
- Marketing departments
Pricing
Dexatel uses a usage-based pricing model with no flat monthly platform fee, though some channels like WhatsApp may have individual monthly costs. Rates start from $0.005 per message or call depending on the channel.
At a glance
- Best for
- Software companies, Mid-market companies, Enterprise companies, Product and engineering teams, Marketing departments
- Key use cases
- User Verification, Two-Factor Authentication, Marketing Campaigns, Critical Alerts and Reminders, Customer Service Interactions
- Integrations
- Zapier, Pipedrive, Customer.io
- Official website
- Visit Dexatel official website
How AI is used
Dexatel is a Communications Platform as a Service (CPaaS) that provides APIs for voice and messaging. It supports communication across multiple channels, including SMS, WhatsApp, Viber, Telegram, RCS, and Email, as well as voice and flash calls.
The tool is designed for software companies, mid-market, and enterprise organizations that manage customer interactions programmatically. It is focused on use cases like identity verification and automated alerts.
Buyers can use the platform for user onboarding, marketing outreach, and customer support. The service is GDPR and ISO 27001 compliant and provides a 99.9% uptime SLA.
Before choosing Dexatel, buyers should confirm if the usage-based pricing fits their volume and if the specific messaging channels they require are available in their target countries.
Key Features
Multi-Channel Messaging APIs
Supports sending and receiving messages via SMS, WhatsApp, Viber, Telegram, RCS, and Email.
Verify API
Provides tools for Two-Factor Authentication (2FA) and One-Time Passwords (OTP) to help secure account logins.
Voice and Flash Call API
Supports programmable voice calls and missed-call detection for user verification.
AI Text Generator
Helps users create marketing messages for campaigns.
Number Lookup
Validates if a phone number is active and reachable and checks for number portability.
Automatic Fallback
Designed to switch to an alternative communication channel if the primary delivery method fails.
Use Cases
User Verification
Sending OTP codes during account sign-up or password resets to help confirm user identity.
Two-Factor Authentication
Adding a second layer of security to logins to help prevent unauthorized account access.
Marketing Campaigns
Running promotions, product announcements, and follow-up messages across supported channels.
Critical Alerts and Reminders
Sending notifications such as appointment reminders or account updates.
Customer Service Interactions
Supports two-way messaging between businesses and their customers.
Integrations
- Zapier
- Pipedrive
- Customer.io
FAQ
What is Dexatel Verify?
- Dexatel Verify is a solution that helps businesses authenticate users using OTPs and 2FA across channels like SMS, voice, WhatsApp, and email.
Does Dexatel charge a monthly platform fee?
- Dexatel does not charge a flat monthly platform fee, though certain channels, such as WhatsApp and Viber, may have their own associated monthly costs.
Is Dexatel compliant with data privacy laws?
- Yes, Dexatel is GDPR and ISO 27001 compliant and states it adheres to regulations such as TCPA, HIPAA, and PSD2.
Can I test the platform before paying?
- Yes, users may request trial credits or a 30-day free trial to test the platform.
Source category: Software Development
Source subcategory: Communication API
More tools in Software Development
Other published listings in the Software Development category.
More tools in the Communication API software type
Related listings that share the same software type for comparison and shortlisting.
