Colibri.ai: Conversation Intelligence Software
Colibri.ai helps sales teams capture and analyze customer conversations. It is designed for organizations using Zoom that want to support rep coaching with real time guidance.
At a glance
- Category
- Sales
- Best for
- Sales teams, Revenue operations managers, Zoom-based sales organizations, Sales managers conducting rep coaching
- Pricing
- Pricing includes a free plan (5 hours transcription/month). Paid tiers range from $16 to $80 per user per month (billed annually), with 30-day free trials available for paid plans.
- Key use cases
- Sales rep follow-up, Real time rep coaching, Sales manager call review, Market signal tracking
- Integrations
- Zoom, Slack, Salesforce
- Official website
- colibri.ai/colibri-for-sales
Colibri.ai is a conversation intelligence platform designed for revenue and sales teams. It records and transcribes calls in real time, allowing users to create a searchable library of customer interactions and generate AI summaries of key points and next steps.
The software is developed for teams using Zoom, offering a native app that displays transcription and cue cards directly within the meeting interface. This helps reps access talking points or objection-handling tips during the call.
For managers, the tool provides analytics on team performance, including talk-to-listen ratios, script adherence, and sentiment analysis. These metrics are intended to support coaching and training for sales representatives.
Buyers should confirm which plan they need based on transcription limits and the specific AI features required, as real time coaching and advanced analytics are available in higher-tier plans.
Key Features
Provides real time AI guidance and battle cards to reps during calls when specific competitors or objections are mentioned.
Uses AI to extract key points, customer questions, and suggested next steps from recorded conversations.
Supports talk tracks by automatically checking off agenda items as they are mentioned during a call.
Measures metrics such as talk-to-listen ratio, sentiment analysis, and script adherence.
Organizes recordings and transcripts into a searchable database for retrieval of conversation themes.
Converts speech to text with speaker identification, available via the Zoom desktop client.
Use Cases
Using AI meeting summaries to identify action items and compose follow-up emails.
Supporting new hires with live cue cards that suggest answers to prospect questions during a live call.
Reviewing condensed summaries and performance metrics to provide targeted training to reps.
Using topic detection to identify customer objections or competitor mentions across multiple calls.
Best For
Integrations
Pricing
Pricing includes a free plan (5 hours transcription/month). Paid tiers range from $16 to $80 per user per month (billed annually), with 30-day free trials available for paid plans.
FAQ
Yes, Colibri offers a free plan that includes 5 hours of transcription per month and a maximum recording length of 40 minutes.
Colibri provides an integration for Salesforce to automatically log calls and sync AI-generated meeting notes.
A credit card is not required to start a 30-day free trial of the paid plans.
Colibri uses live cue cards that surface within the Zoom interface to suggest battle cards or answers when specific keywords or competitors are mentioned.
Source category: Sales
Source subcategory: Voice Analytics
