AI TOOL PROFILE
ChecklistPRO: ServiceNow Checklist and Workflow Tool
- Productivity
- Workflow Automation
- ServiceNow Administrators
- Citizen Developers
- Mid-Market Companies using ServiceNow
- Enterprise Companies using ServiceNow
- Business Process Owners
Pricing
Pricing starts at $15,000 per year.
At a glance
- Best for
- ServiceNow Administrators, Citizen Developers, Mid-Market Companies using ServiceNow, Enterprise Companies using ServiceNow, Business Process Owners
- Key use cases
- Licensing Cost Management, Process Standardization, Hardware Inventory Assessment, GRC and Governance, CMDB Data Stewardship
- Official website
- Visit checklist pro official website

How AI is used
ChecklistPRO is a no-code and low-code application for the ServiceNow platform. It allows organizations to add structured checklists to any record, which helps standardize business processes and provides a guide for users updating records without needing to change the underlying table structures.
The tool is designed for users ranging from citizen developers to professional coders and business process owners. It provides alternatives to traditional Tasks and Approval Requests, which may help companies manage ServiceNow licensing by reducing the need for certain Fulfiller or Business Stakeholder licenses.
The software includes pre-built solutions for areas such as GRC, CMDB, and hardware inventory. Buyers should confirm their specific ServiceNow licensing needs and whether the $15,000 annual starting price aligns with their budget.
Key Features
Record-Attached Checklists
Supports attaching checklists to ServiceNow records without modifying the underlying tables.
Text to Checklist AI Assist
Uses AI to convert plain text descriptions into structured checklists.
No-Code Form Enhancement
Supports adding information to forms with defined rules for visibility, edit permissions, and completion criteria.
Checklist Approvals
Provides an alternative to standard approvals that is designed to work without a Business Stakeholder role.
Pre-Built Solutions
Includes templates for GRC, Delegated Development, Knowledge and Documents, and Data/CMDB management.
ITSM License Assessment Tool
Audits one year of user history to identify potential candidates for conversion from Business Stakeholders back to Requester status.
Use Cases
Licensing Cost Management
Assigning checklists to non-fulfiller groups, such as HR or Finance teams, to avoid ITSM Fulfiller subscription costs.
Process Standardization
Creating step-by-step guides for record updates to help ensure consistent outcomes.
Hardware Inventory Assessment
Using user-driven checklists for asset verification and audit tracking.
GRC and Governance
Implementing checklist-based approvals for control attestations to support compliance.
CMDB Data Stewardship
Managing server assessments and department relationship management through structured checklists.
FAQ
What is ChecklistPRO?
- It is a no-code application for ServiceNow that allows users to attach checklists to any record to standardize work and track completion without changing the database tables.
How does it help with ServiceNow licensing costs?
- It provides Checklist Assignments and Checklist Approvals which can be used by non-fulfillers and non-business stakeholders, which may reduce the number of paid ITSM licenses required.
Who can use the tool to build checklists?
- The tool is designed for a range of technical skills, including professional coders, citizen developers, and business process owners.
Source category: Productivity
Source subcategory: Workflow Automation
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