ChatShape: AI Chatbot for Website Support
ChatShape helps small and mid-sized businesses automate basic customer support. It is designed for teams that want to turn website content into an interactive AI agent.
At a glance
- Category
- Marketing
- Best for
- Small Businesses, Mid-Market Companies
- Pricing
- Pricing is based on a freemium model. Plans include a Free tier, Hobby ($19/month), Standard ($48/month), and Pro ($398/month), with message and character limits increasing per tier.
- Key use cases
- Automated Customer Support, Lead Generation, Internal Document Bot
- Integrations
- CSV export
- Official website
- www.chatshape.com/
ChatShape is a tool designed to create AI-powered chatbots for websites. It works by crawling a provided website link or using uploaded PDF files to gather information, which trains the AI to answer visitor questions based on that specific data.
The tool is intended for business owners and operations managers who want to provide automated support. It includes features for lead capture and visual customization to match company branding.
Buyers should consider that training is based on the number of text characters crawled, which varies by pricing plan. It is also important to verify if the message limits on the lower-priced tiers align with expected visitor traffic.
Key Features
Extracts visible text from a provided website link to train the chatbot.
Supports uploading multiple PDF files as additional training data.
Includes an email input form within the chat window to capture visitor information.
Allows users to adjust the chatbot's colors, tone, and start messages.
Collected email leads and their conversations can be exported as CSV files.
Supports updating the AI's instructions and prompts to refine how the bot responds.
Use Cases
Using a crawled website as a data source to answer frequent visitor questions.
Collecting visitor email addresses via the chat interface for follow-up.
Uploading PDFs to create a bot that can answer questions based on provided documentation.
Best For
Integrations
Pricing
Pricing is based on a freemium model. Plans include a Free tier, Hobby ($19/month), Standard ($48/month), and Pro ($398/month), with message and character limits increasing per tier.
FAQ
ChatShape trains its bots by crawling a provided website link to extract visible text or by using uploaded PDF files as data sources.
Yes, you can enable an email input form in the chat window and export those leads to a CSV file.
Yes, there is a Free plan that includes 20 messages per month and 2 chatbot generations, though bots are deleted after 5 days of inactivity.
Source category: Marketing
Source subcategory: AI Chatbot
