AI TOOL PROFILE
ChatShape: AI Chatbot for Website Support
- Marketing
- AI Chatbot
- Small Businesses
- Mid-Market Companies
Pricing
Pricing is based on a freemium model. Plans include a Free tier, Hobby ($19/month), Standard ($48/month), and Pro ($398/month), with message and character limits increasing per tier.
At a glance
- Best for
- Small Businesses, Mid-Market Companies
- Key use cases
- Automated Customer Support, Lead Generation, Internal Document Bot
- Integrations
- CSV export
- Official website
- Visit ChatShape official website
How AI is used
ChatShape is a tool designed to create AI-powered chatbots for websites. It works by crawling a provided website link or using uploaded PDF files to gather information, which trains the AI to answer visitor questions based on that specific data.
The tool is intended for business owners and operations managers who want to provide automated support. It includes features for lead capture and visual customization to match company branding.
Buyers should consider that training is based on the number of text characters crawled, which varies by pricing plan. It is also important to verify if the message limits on the lower-priced tiers align with expected visitor traffic.
Key Features
Website Crawling
Extracts visible text from a provided website link to train the chatbot.
PDF Data Sourcing
Supports uploading multiple PDF files as additional training data.
Lead Collection
Includes an email input form within the chat window to capture visitor information.
Customizable Branding
Allows users to adjust the chatbot's colors, tone, and start messages.
Lead Export
Collected email leads and their conversations can be exported as CSV files.
Prompt Editing
Supports updating the AI's instructions and prompts to refine how the bot responds.
Use Cases
Automated Customer Support
Using a crawled website as a data source to answer frequent visitor questions.
Lead Generation
Collecting visitor email addresses via the chat interface for follow-up.
Internal Document Bot
Uploading PDFs to create a bot that can answer questions based on provided documentation.
Integrations
- CSV export
FAQ
How does ChatShape train its chatbots?
- ChatShape trains its bots by crawling a provided website link to extract visible text or by using uploaded PDF files as data sources.
Can I collect leads with ChatShape?
- Yes, you can enable an email input form in the chat window and export those leads to a CSV file.
Is there a free version of ChatShape?
- Yes, there is a Free plan that includes 20 messages per month and 2 chatbot generations, though bots are deleted after 5 days of inactivity.
Source category: Marketing
Source subcategory: AI Chatbot
More tools in Marketing
Other published listings in the Marketing category.
More tools in the AI Chatbot software type
Related listings that share the same software type for comparison and shortlisting.
