Botsense: WhatsApp Business API and AI Calling Software
Botsense helps Indian small and mid-market companies automate customer engagement. It is designed for teams that need a combination of messaging tools and a dedicated service team for setup.
At a glance
- Category
- Marketing
- Best for
- Small Businesses, Mid-Market Companies, D2C Brands, Indian Businesses
- Pricing
- WhatsApp platform plans start at ₹24,999/year. AI Calling plans are billed per minute, starting from ₹7 to ₹9 per minute depending on the plan.
- Key use cases
- E-commerce Cart Recovery, Real Estate Lead Management, Healthcare Appointment Reminders, Education Enrollment Funnels
- Integrations
- Shopify, WooCommerce, Zoho, HubSpot, Salesforce
- Official website
- botsense.io
Botsense is a communication platform centered on the WhatsApp Business API, designed for the Indian market. It allows businesses to use automated chatbots, bulk broadcasts, and AI-powered voice agents for outbound calls.
The tool is designed for various business sizes, including those in e-commerce, real estate, healthcare, and education. It helps these businesses manage lead qualification, appointment reminders, and order updates.
Unlike some software-only providers, Botsense includes a service layer with every plan, providing account managers to help with Meta template approvals and chatbot configuration. This approach is intended to reduce the technical setup work for the business owner.
Buyers should confirm the annual billing cycle and be aware that Meta's own conversation charges are separate from the platform subscription fees.
Key Features
Sends personalized messages to contact lists with support for rich media, including images, videos, and carousels.
A drag-and-drop tool used to create conversational flows for lead qualification and customer support.
Automated voice calling software for outbound calls, payment reminders, and lead follow-ups.
A centralized inbox that allows multiple team members to manage customer conversations on a single WhatsApp number.
Integration capabilities that connect WhatsApp to other apps and CRMs via visual automation workflows.
Supports rich communication services for branded messages with verified sender identity.
Use Cases
Automating a sequence of messages to remind customers about abandoned carts and provide checkout links.
Capturing leads from property portals and sending project brochures and site visit invites.
Sending automated booking confirmations and reminders to patients.
Automating the delivery of course information and fee payment links to prospective students.
Best For
Integrations
Pricing
WhatsApp platform plans start at ₹24,999/year. AI Calling plans are billed per minute, starting from ₹7 to ₹9 per minute depending on the plan.
FAQ
Yes, every plan includes a dedicated account manager who helps businesses with Facebook Business verification and WhatsApp API setup.
There is an annual platform fee starting at ₹24,999/year, and Meta conversation charges apply separately based on the type of message sent.
Yes, it provides native integrations with Shopify and WooCommerce to automate order updates and abandoned cart recovery.
Source category: Marketing
Source subcategory: AI Chatbot
