AI TOOL PROFILE
BotSailor: AI Chatbot & WhatsApp Marketing Platform
- Marketing
- AI Chatbot
- Small Businesses
- Marketing Agencies
- E-commerce Store Owners
Pricing
BotSailor offers a free plan, with premium subscriptions starting at $10.99 per month. AI tokens are available starting at $14.00 for 20M tokens, and white-label reseller plans are available for $70.99 per month.
At a glance
- Best for
- Small Businesses, Marketing Agencies, E-commerce Store Owners
- Key use cases
- E-commerce Automation, Appointment Scheduling, Lead Generation, Agency Service Provision
- Integrations
- Shopify, WooCommerce, Zapier, Google Sheets, Google Forms
- Official website
- Visit botsailor official website

How AI is used
BotSailor is a chatbot marketing and automation tool designed to manage customer interactions across several messaging channels. It provides a central shared inbox for teams to handle conversations from WhatsApp, Instagram, Facebook, Telegram, and websites.
The platform is designed for small and medium-sized businesses, as well as marketing agencies. It includes a visual builder for creating bot flows and uses AI models from OpenAI and Gemini to support automated conversations.
It supports e-commerce workflows such as abandoned cart recovery and order notifications for Shopify and WooCommerce users. For agencies, the tool provides a white-label option to rebrand the software under a custom domain.
Buyers should confirm that AI capabilities and specific appointment tools may require additional tokens or paid add-ons depending on the plan.
Key Features
Multi-Channel Shared Inbox
Centralizes conversations from WhatsApp, Facebook Messenger, Instagram DM, Telegram, and WebChat into one dashboard.
Visual Chatbot Builder
A drag-and-drop interface used to create custom conversation flows and automate FAQs.
AI-Powered Replies
Integrates OpenAI and Gemini models to support responses and intent detection based on custom business data.
Bulk Broadcasting
Supports sending personalized messages and promotional updates to subscribers.
White-Label Reseller Solution
Allows agencies to rebrand the platform with their own logo and domain to offer chatbot services to clients.
WhatsApp Flows and Catalog
Supports interactive forms for lead capture and the display of product catalogs within WhatsApp.
Use Cases
E-commerce Automation
Supports Shopify and WooCommerce workflows like abandoned cart reminders and order notifications.
Appointment Scheduling
Uses WhatsApp form flows to book and confirm appointments with synchronization to Google Calendar.
Lead Generation
Uses user input flows to collect customer preferences and data directly within the chat.
Agency Service Provision
Offering rebranded chatbot automation services to other businesses via a white-label dashboard.
Integrations
- Shopify
- WooCommerce
- Zapier
- Google Sheets
- Google Forms
- WP Forms
- WP Elementor
- PayPal
- Stripe
- Razorpay
FAQ
What messaging channels does BotSailor support?
- BotSailor supports WhatsApp Business API, Facebook Messenger, Instagram DM, Telegram, and Website Live Chat.
How does the AI pricing work in BotSailor?
- AI features are powered by AI Tokens. Users can purchase token packs, such as 20 million tokens for $14.00, to enable intelligent replies and intent detection.
Can agencies rebrand BotSailor for their own clients?
- Yes, BotSailor offers a white-label reseller solution that allows agencies to use their own branding, logo, and domain.
Does BotSailor work with e-commerce stores?
- Yes, it integrates with Shopify and WooCommerce to automate order notifications, COD verification, and abandoned cart recovery.
Source category: Marketing
Source subcategory: AI Chatbot
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