AI TOOL PROFILE

BotSailor: AI Chatbot & WhatsApp Marketing Platform

BotSailor helps businesses and agencies automate customer engagement and sales workflows. It provides a shared inbox and supports AI-driven replies across multiple social channels.

Pricing

BotSailor offers a free plan, with premium subscriptions starting at $10.99 per month. AI tokens are available starting at $14.00 for 20M tokens, and white-label reseller plans are available for $70.99 per month.

At a glance

Best for
Small Businesses, Marketing Agencies, E-commerce Store Owners
Key use cases
E-commerce Automation, Appointment Scheduling, Lead Generation, Agency Service Provision
Integrations
Shopify, WooCommerce, Zapier, Google Sheets, Google Forms
Visit botsailorbotsailor software interface screenshot

How AI is used

BotSailor is a chatbot marketing and automation tool designed to manage customer interactions across several messaging channels. It provides a central shared inbox for teams to handle conversations from WhatsApp, Instagram, Facebook, Telegram, and websites.

The platform is designed for small and medium-sized businesses, as well as marketing agencies. It includes a visual builder for creating bot flows and uses AI models from OpenAI and Gemini to support automated conversations.

It supports e-commerce workflows such as abandoned cart recovery and order notifications for Shopify and WooCommerce users. For agencies, the tool provides a white-label option to rebrand the software under a custom domain.

Buyers should confirm that AI capabilities and specific appointment tools may require additional tokens or paid add-ons depending on the plan.

Key Features

  • Multi-Channel Shared Inbox

    Centralizes conversations from WhatsApp, Facebook Messenger, Instagram DM, Telegram, and WebChat into one dashboard.

  • Visual Chatbot Builder

    A drag-and-drop interface used to create custom conversation flows and automate FAQs.

  • AI-Powered Replies

    Integrates OpenAI and Gemini models to support responses and intent detection based on custom business data.

  • Bulk Broadcasting

    Supports sending personalized messages and promotional updates to subscribers.

  • White-Label Reseller Solution

    Allows agencies to rebrand the platform with their own logo and domain to offer chatbot services to clients.

  • WhatsApp Flows and Catalog

    Supports interactive forms for lead capture and the display of product catalogs within WhatsApp.

Use Cases

  • E-commerce Automation

    Supports Shopify and WooCommerce workflows like abandoned cart reminders and order notifications.

  • Appointment Scheduling

    Uses WhatsApp form flows to book and confirm appointments with synchronization to Google Calendar.

  • Lead Generation

    Uses user input flows to collect customer preferences and data directly within the chat.

  • Agency Service Provision

    Offering rebranded chatbot automation services to other businesses via a white-label dashboard.

Integrations

  • Shopify
  • WooCommerce
  • Zapier
  • Google Sheets
  • Google Forms
  • WP Forms
  • WP Elementor
  • PayPal
  • Stripe
  • Razorpay

FAQ

What messaging channels does BotSailor support?

BotSailor supports WhatsApp Business API, Facebook Messenger, Instagram DM, Telegram, and Website Live Chat.

How does the AI pricing work in BotSailor?

AI features are powered by AI Tokens. Users can purchase token packs, such as 20 million tokens for $14.00, to enable intelligent replies and intent detection.

Can agencies rebrand BotSailor for their own clients?

Yes, BotSailor offers a white-label reseller solution that allows agencies to use their own branding, logo, and domain.

Does BotSailor work with e-commerce stores?

Yes, it integrates with Shopify and WooCommerce to automate order notifications, COD verification, and abandoned cart recovery.

Source category: Marketing

Source subcategory: AI Chatbot

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