Vivial: Client Experience and Marketing Software
Vivial helps small business owners manage their online presence and client interactions. It is designed for teams looking to consolidate marketing and CRM tools into one platform.
At a glance
- Category
- Marketing
- Best for
- Small business owners, Home service providers, Healthcare clinics, Professional service firms
- Pricing
- Vivial uses a freemium model. Free plans are available with limited functionality; upgraded paid plans are available for additional features.
- Key use cases
- Local Visibility Management, Lead Capture and Tracking, Client Relationship Management, Digital Presence Setup, Billing and Invoicing
- Official website
- vivial.net
Vivial is now part of Thryv, serving as a client experience platform designed for growing small businesses. It combines online marketing tools with operational management to help users capture leads and maintain client relationships.
The software is designed for small business owners across various fields, such as home services, healthcare, and professional services. It provides tools to handle tasks from initial online discovery to payment processing.
Users can manage local listings, create websites, and track their sales pipeline. The platform also includes AI-driven insights to help business owners understand lead conversion and industry performance.
Buyers should confirm whether the specific industry tools provided match their operational needs and review the differences between limited free plans and paid upgrades.
Key Features
Supports improving online visibility by managing how the business appears in local listings.
Tools for creating a business website to establish an online presence.
Includes features for automated reviews and managing the business's online reputation.
Provides a sales pipeline management system and CRM to organize customer data.
Uses AI to provide insights into lead conversion and industry-specific scores.
Supports automated payments, invoicing, and payment processing within the platform.
Helps manage social media and automate marketing campaigns.
Use Cases
Updating and managing local online listings to help customers find the business.
Capturing new leads and using a sales pipeline to monitor progress toward conversion.
Organizing customer data in a CRM to support long-term loyalty and growth.
Building a company website and managing social media profiles.
Creating invoices and processing payments.
Best For
Pricing
Vivial uses a freemium model. Free plans are available with limited functionality; upgraded paid plans are available for additional features.
FAQ
Vivial, now part of Thryv, provides a client experience platform that helps small businesses manage online listings, build websites, track leads, and process payments.
Yes, there are free plans available, though they have limited functionality. Paid upgrades are available for users needing more features.
The platform offers a free 14-day trial that does not require a credit card to start.
Source category: Marketing
Source subcategory: Website Builder
