AI TOOL PROFILE
Vivial: Client Experience and Marketing Software
- Marketing
- Website Builder
- Small business owners
- Home service providers
- Healthcare clinics
- Professional service firms
Pricing
Vivial uses a freemium model. Free plans are available with limited functionality; upgraded paid plans are available for additional features.
At a glance
- Best for
- Small business owners, Home service providers, Healthcare clinics, Professional service firms
- Key use cases
- Local Visibility Management, Lead Capture and Tracking, Client Relationship Management, Digital Presence Setup, Billing and Invoicing
- Official website
- Visit vivial official website
How AI is used
Vivial is now part of Thryv, serving as a client experience platform designed for growing small businesses. It combines online marketing tools with operational management to help users capture leads and maintain client relationships.
The software is designed for small business owners across various fields, such as home services, healthcare, and professional services. It provides tools to handle tasks from initial online discovery to payment processing.
Users can manage local listings, create websites, and track their sales pipeline. The platform also includes AI-driven insights to help business owners understand lead conversion and industry performance.
Buyers should confirm whether the specific industry tools provided match their operational needs and review the differences between limited free plans and paid upgrades.
Key Features
Online Listing Management
Supports improving online visibility by managing how the business appears in local listings.
Website Builder
Tools for creating a business website to establish an online presence.
Reputation Management
Includes features for automated reviews and managing the business's online reputation.
CRM and Lead Tracking
Provides a sales pipeline management system and CRM to organize customer data.
AI Lead Insights
Uses AI to provide insights into lead conversion and industry-specific scores.
Payment Processing
Supports automated payments, invoicing, and payment processing within the platform.
Marketing Automation
Helps manage social media and automate marketing campaigns.
Use Cases
Local Visibility Management
Updating and managing local online listings to help customers find the business.
Lead Capture and Tracking
Capturing new leads and using a sales pipeline to monitor progress toward conversion.
Client Relationship Management
Organizing customer data in a CRM to support long-term loyalty and growth.
Digital Presence Setup
Building a company website and managing social media profiles.
Billing and Invoicing
Creating invoices and processing payments.
FAQ
What does Vivial do?
- Vivial, now part of Thryv, provides a client experience platform that helps small businesses manage online listings, build websites, track leads, and process payments.
Is there a free version of Vivial?
- Yes, there are free plans available, though they have limited functionality. Paid upgrades are available for users needing more features.
Does Vivial offer a trial?
- The platform offers a free 14-day trial that does not require a credit card to start.
Source category: Marketing
Source subcategory: Website Builder
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