VCA Software: Insurance Claims Management Software
VCA Software helps insurance agencies, TPAs, and carriers manage the claims lifecycle from intake to settlement. It is designed for firms requiring SOC II compliance and low-code customization of workflows.
At a glance
- Category
- Finance & Accounting
- Best for
- Third-party administrators (TPAs), Independent adjusting firms, Insurance carriers, Self-insured captives, Government agencies
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. The company offers Premium and Enterprise license tiers.
- Key use cases
- First Notice of Loss (FNOL) Processing, Remote Claims Adjusting, Lloyd's Market Compliance, Digital Settlement Execution
- Integrations
- QuickBooks, Bill.com, Dream Payments, Sage, XactAnalysis
- Official website
- vcasoftware.com
VCA Software, formerly known as Virtual Claims Adjuster, is a SaaS-based platform designed to manage insurance claims across multiple lines, including auto, property, liability, and catastrophe (CAT) claims. It centers around a claims engine called ClaimsCore, which includes capabilities for Lloyd's bordereau reporting.
The tool is designed for insurance companies, third-party administrators (TPAs), independent adjusting firms, self-insured captives, and government agencies. It supports the claims process via tools for First Notice of Loss (FNOL), mobile access for adjusters, and a portal for policyholders to track their claims.
Business buyers can customize the platform using a low-code/no-code environment to adjust fields, file layouts, and rules. The system is SOC II compliant and supports a 99.9% uptime guarantee using Tier 1 data centers.
Buyers should confirm their license needs, as certain capabilities such as embedded AI and API access are provided with the Enterprise License.
Key Features
Tools designed to process the first notice of loss submissions.
A mobile application that allows policyholders to report losses and track claim status.
Supports digital claim settlements.
A module for bordereau reporting designed to meet Lloyd's of London specifications.
Allows users to tailor fields, workflows, and file layouts without extensive coding.
Analytics dashboards for viewing claim data and performance.
A branded access point for stakeholders such as brokers, carriers, and MGAs to interact with data.
Use Cases
Using digital intake tools to initiate the claims process when a loss is reported.
Allowing file handlers to upload documents and update claim details via mobile access in real time.
Managing and generating bordereau reports that meet Lloyd's of London specifications.
Processing claim payments digitally to support faster settlements.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. The company offers Premium and Enterprise license tiers.
FAQ
For Premier clients, implementation can be completed in as little as 2-3 weeks, and training for file handlers may take under two hours.
Yes, it features a low-code/no-code environment that allows users to customize fields, file layouts, rules, and workflows.
The platform supports multiple claim types, including auto, property, liability, and catastrophe (CAT) claims.
Embedded AI is included as part of the Enterprise License.
Source category: Finance & Accounting
Source subcategory: Claims Management
