AI TOOL PROFILE
VCA Software: Insurance Claims Management Software
- Finance and Accounting
- Claims Management
- Third-party administrators (TPAs)
- Independent adjusting firms
- Insurance carriers
- Self-insured captives
- Government agencies
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. The company offers Premium and Enterprise license tiers.
At a glance
- Best for
- Third-party administrators (TPAs), Independent adjusting firms, Insurance carriers, Self-insured captives, Government agencies
- Key use cases
- First Notice of Loss (FNOL) Processing, Remote Claims Adjusting, Lloyd's Market Compliance, Digital Settlement Execution
- Integrations
- QuickBooks, Bill.com, Dream Payments, Sage, XactAnalysis
- Official website
- Visit vca software official website
How AI is used
VCA Software, formerly known as Virtual Claims Adjuster, is a SaaS-based platform designed to manage insurance claims across multiple lines, including auto, property, liability, and catastrophe (CAT) claims. It centers around a claims engine called ClaimsCore, which includes capabilities for Lloyd's bordereau reporting.
The tool is designed for insurance companies, third-party administrators (TPAs), independent adjusting firms, self-insured captives, and government agencies. It supports the claims process via tools for First Notice of Loss (FNOL), mobile access for adjusters, and a portal for policyholders to track their claims.
Business buyers can customize the platform using a low-code/no-code environment to adjust fields, file layouts, and rules. The system is SOC II compliant and supports a 99.9% uptime guarantee using Tier 1 data centers.
Buyers should confirm their license needs, as certain capabilities such as embedded AI and API access are provided with the Enterprise License.
Key Features
FNOL Software
Tools designed to process the first notice of loss submissions.
InsuredConnect Mobile App
A mobile application that allows policyholders to report losses and track claim status.
ClaimPay Digital Payments
Supports digital claim settlements.
Lloyd's Reporting
A module for bordereau reporting designed to meet Lloyd's of London specifications.
Low-code/No-code Customization
Allows users to tailor fields, workflows, and file layouts without extensive coding.
VCA Insights
Analytics dashboards for viewing claim data and performance.
ClientPortal
A branded access point for stakeholders such as brokers, carriers, and MGAs to interact with data.
Use Cases
First Notice of Loss (FNOL) Processing
Using digital intake tools to initiate the claims process when a loss is reported.
Remote Claims Adjusting
Allowing file handlers to upload documents and update claim details via mobile access in real time.
Lloyd's Market Compliance
Managing and generating bordereau reports that meet Lloyd's of London specifications.
Digital Settlement Execution
Processing claim payments digitally to support faster settlements.
Integrations
- QuickBooks
- Bill.com
- Dream Payments
- Sage
- XactAnalysis
- CoreLogic
- Hover
- Encircle
- Amazon S3
FAQ
How long does it take to implement VCA Software?
- For Premier clients, implementation can be completed in as little as 2-3 weeks, and training for file handlers may take under two hours.
Is VCA Software customizable?
- Yes, it features a low-code/no-code environment that allows users to customize fields, file layouts, rules, and workflows.
What types of insurance claims does VCA Software support?
- The platform supports multiple claim types, including auto, property, liability, and catastrophe (CAT) claims.
Which plan includes AI features?
- Embedded AI is included as part of the Enterprise License.
Source category: Finance & Accounting
Source subcategory: Claims Management
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