TeleSign: Identity Verification and Messaging APIs
TeleSign helps businesses verify user identities and protect against fraud during onboarding and transactions. It is designed for companies needing a multichannel approach to customer authentication and risk scoring.
At a glance
- Category
- Browse Security tools
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Technical Product Managers, Developers
- Pricing
- TeleSign uses a pay-as-you-go pricing model with no contracts or monthly fees. A free trial is available that includes $5 in test credits and does not require a credit card.
- Key use cases
- User Onboarding, Account Protection, Transaction Verification, Customer Engagement
- Integrations
- Okta, Ping Identity
- Official website
- Visit TeleSign official website
TeleSign is a digital identity and communications platform that provides a suite of APIs designed to help businesses verify users and secure digital interactions. It focuses on bridging the gap between business software and global telecommunications infrastructure.
The platform is intended for companies in sectors like financial services, e-commerce, travel, and enterprise software that need to authenticate users at scale. It supports multiple verification channels and provides data-driven insights into phone number risks to help identify potential fraud.
Buyers should note that this is a technical product requiring API integration. While it offers a variety of communication channels, the specific implementation depends on the developer's ability to integrate these APIs into existing user workflows.
Companies can use a pay-as-you-go model, which may reduce the initial financial commitment compared to fixed-contract services.
Key Features
Verify API
A single API that unifies seven verification channels, including SMS, Email, WhatsApp, Viber, RCS, Push, and Silent Verification.
Intelligence
A machine learning engine that provides risk recommendations based on phone numbers, IP addresses, and email attributes.
Phone ID
Provides global phone number data and attributes to help verify carrier type and device information.
Messaging API
Supports sending and receiving messages via SMS, WhatsApp, Viber, and RCS through a single interface.
Multichannel Fallback
Designed to switch to a secondary or tertiary verification method if the primary channel fails.
Silent Verification
Authenticates users behind the scenes using mobile device data without requiring manual user action.
Use Cases
User Onboarding
Verifying new users during sign-up to help ensure only legitimate accounts enter the digital ecosystem.
Account Protection
Adding layers of security to sign-ins and critical account updates, such as password resets or shipping changes.
Transaction Verification
Verifying high-value transactions to help protect against credit card and chargeback fraud.
Customer Engagement
Sending secure alerts, notifications, and reminders via the user's preferred messaging channel.
Best For
- Small Businesses
- Mid-Market Companies
- Enterprise Companies
- Technical Product Managers
- Developers
Integrations
- Okta
- Ping Identity
Pricing
TeleSign uses a pay-as-you-go pricing model with no contracts or monthly fees. A free trial is available that includes $5 in test credits and does not require a credit card.
FAQ
What does TeleSign's Verify API do?
- The Verify API allows businesses to authenticate users across seven different channels, including SMS, Email, WhatsApp, and Silent Verification, using a single integration.
Is there a free trial for TeleSign?
- Yes, TeleSign offers a free trial account with $5 in credits to test products like SMS Verify and Phone ID, and it does not require a credit card.
How does TeleSign handle pricing?
- TeleSign primarily uses a pay-as-you-go model with no contracts or monthly fees, though volume discounts may be available for committed use.
Who is the intended user for TeleSign?
- The platform is designed for businesses ranging from small to enterprise size, specifically targeting developers and technical product managers who can implement the APIs.
Source category: Security
Source subcategory: Identity Verification
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Categories
Software Type
How AI is used
TeleSign is an identity verification and communications platform. It supports user onboarding and fraud prevention through a suite of APIs for messaging and risk intelligence. Buyers should be aware that this is a developer-centric tool requiring API integration into their own applications.
Pros & Cons
Pros
- Unified API for multiple communication channels
- Pay-as-you-go pricing with no long-term contracts
- Broad global reach across 230+ countries
- Includes a free trial with test credits
- Provides risk scoring beyond simple verification
Cons
- Requires technical proficiency for API integration
- Messaging functions may not be available in certain regions, such as the Chinese mainland
