AI TOOL PROFILE
TapTouch POS Review: Hospitality and Retail POS System
- Sales
- Point of Sale
- Small to medium hospitality venues
- Quick service restaurants (QSR)
- Specialty retail stores
- Multi-location business owners
Pricing
Pricing includes a Free Start Plan at $0/month, a Smart Growth Plan at $69/month, and a Pro Power Plan at $165/month (plus GST).
At a glance
- Best for
- Small to medium hospitality venues, Quick service restaurants (QSR), Specialty retail stores, Multi-location business owners
- Key use cases
- Unified Order Management, Dine-in Service Coordination, Retail Stock Control, Contactless Ordering
- Integrations
- Uber Eats, DoorDash, Hungry Panda, Xero, Apple Wallet
- Official website
- Visit taptouch pos official website
How AI is used
TapTouch POS is a point of sale system designed for hospitality and retail environments, including restaurants, cafes, and specialty stores. It provides a central hub for managing transactions across multiple channels, such as in-person sales, QR code ordering, and delivery platforms.
The software is designed for businesses that need a combination of front-of-house ordering and back-of-house management, including kitchen displays and inventory tracking. It also includes staff management tools and loyalty program features to support customer retention.
Buyers should consider their specific hardware needs, as the system offers various terminal and kiosk options. It is recommended to confirm which software plan aligns with the number of locations and terminals required for their specific operational scale.
Key Features
Multi-channel Ordering
Supports orders from in-house, online, QR codes, kiosks, and integrated delivery platforms.
Built-in Payment Processing
Integrated payment handling that supports multiple payment methods and split payments.
Offline Mode
Supports taking orders and processing payments when internet connectivity is unavailable.
Inventory Tracking
Includes tools for stocktake, low-stock alerts, and cost control features to help reduce waste.
Kitchen Management
Provides a kitchen display system (KDS) to coordinate order fulfillment and dish tracking.
Staff Management
Supports shift tracking, performance metrics, and payroll processing.
Loyalty Programs
Includes digital punch cards and membership rewards that sync with mobile wallets.
Use Cases
Unified Order Management
Consolidating orders from UberEats, DoorDash, and Hungry Panda into a single system.
Dine-in Service Coordination
Using table management and kitchen displays to track dishes and communicate with staff.
Retail Stock Control
Managing product availability, pricing, and supplier orders across one or more retail locations.
Contactless Ordering
Supporting customer-led ordering via QR codes or self-service kiosks.
Integrations
- Uber Eats
- DoorDash
- Hungry Panda
- Xero
- Apple Wallet
- Google Wallet
FAQ
What are the pricing options for TapTouch POS?
- TapTouch POS offers three main tiers: a Free Start Plan at $0/month, a Smart Growth Plan at $69/month, and a Pro Power Plan at $165/month, all exclusive of GST.
Does TapTouch POS work without internet?
- Yes, the system includes an offline mode that allows businesses to continue taking orders and processing payments during internet outages.
Which delivery platforms integrate with TapTouch POS?
- The system supports direct delivery integrations with Uber Eats, DoorDash, and Hungry Panda.
Is TapTouch POS suitable for multi-location businesses?
- Yes, the Pro Power Plan is designed for high-volume businesses and those with multiple locations, offering unified reporting and management.
Source category: Sales
Source subcategory: Point of Sale
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