TapTouch POS Review: Hospitality and Retail POS System
TapTouch POS helps hospitality and retail owners manage sales, staff, and stock. It is designed for venues needing to unify in-house, online, and delivery platform orders.
At a glance
- Category
- Sales
- Best for
- Small to medium hospitality venues, Quick service restaurants (QSR), Specialty retail stores, Multi-location business owners
- Pricing
- Pricing includes a Free Start Plan at $0/month, a Smart Growth Plan at $69/month, and a Pro Power Plan at $165/month (plus GST).
- Key use cases
- Unified Order Management, Dine-in Service Coordination, Retail Stock Control, Contactless Ordering
- Integrations
- Uber Eats, DoorDash, Hungry Panda, Xero, Apple Wallet
- Official website
- taptouchpos.com
TapTouch POS is a point of sale system designed for hospitality and retail environments, including restaurants, cafes, and specialty stores. It provides a central hub for managing transactions across multiple channels, such as in-person sales, QR code ordering, and delivery platforms.
The software is designed for businesses that need a combination of front-of-house ordering and back-of-house management, including kitchen displays and inventory tracking. It also includes staff management tools and loyalty program features to support customer retention.
Buyers should consider their specific hardware needs, as the system offers various terminal and kiosk options. It is recommended to confirm which software plan aligns with the number of locations and terminals required for their specific operational scale.
Key Features
Supports orders from in-house, online, QR codes, kiosks, and integrated delivery platforms.
Integrated payment handling that supports multiple payment methods and split payments.
Supports taking orders and processing payments when internet connectivity is unavailable.
Includes tools for stocktake, low-stock alerts, and cost control features to help reduce waste.
Provides a kitchen display system (KDS) to coordinate order fulfillment and dish tracking.
Supports shift tracking, performance metrics, and payroll processing.
Includes digital punch cards and membership rewards that sync with mobile wallets.
Use Cases
Consolidating orders from UberEats, DoorDash, and Hungry Panda into a single system.
Using table management and kitchen displays to track dishes and communicate with staff.
Managing product availability, pricing, and supplier orders across one or more retail locations.
Supporting customer-led ordering via QR codes or self-service kiosks.
Best For
Integrations
Pricing
Pricing includes a Free Start Plan at $0/month, a Smart Growth Plan at $69/month, and a Pro Power Plan at $165/month (plus GST).
FAQ
TapTouch POS offers three main tiers: a Free Start Plan at $0/month, a Smart Growth Plan at $69/month, and a Pro Power Plan at $165/month, all exclusive of GST.
Yes, the system includes an offline mode that allows businesses to continue taking orders and processing payments during internet outages.
The system supports direct delivery integrations with Uber Eats, DoorDash, and Hungry Panda.
Yes, the Pro Power Plan is designed for high-volume businesses and those with multiple locations, offering unified reporting and management.
Source category: Sales
Source subcategory: Point of Sale
