AI TOOL PROFILE

Tidalwave: AI Mortgage Loan Processing Software

Tidalwave helps mortgage lenders and loan officers manage the application-to-closing workflow. It is designed for firms seeking to reduce manual data entry and support digital document verification.

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

At a glance

Best for
Mortgage Lenders, Loan Officers, Banks, Credit Unions
Key use cases
Loan Application Automation, Document Verification, Underwriting Preparation, Borrower Communication
Integrations
ICE Encompass, Calyx Path
Visit SoloSolo software interface screenshot

How AI is used

Tidalwave is a mortgage technology platform that uses AI agents to support repetitive loan processing tasks. The system is designed for lenders, banks, and credit unions by assisting with the collection and review of borrower documentation.

The software focuses on pre-qualification and underwriting preparation. It includes tools for bank statement analysis, error detection in documents, and a borrower-facing AI assistant called SOLO that provides regulatory-compliant responses.

For operations managers, the platform includes a white-labeled mobile app for borrowers and a dedicated app for loan officers to track pipelines. It also supports simultaneous processing through DU and LPA to help identify loan outcomes.

Buyers should confirm how the platform fits into their specific LOS environment and review volume-based pricing terms via a consultation, as specific pricing tiers are not listed publicly.

Key Features

  • Automatic Error Detection

    Scans loan documents to identify discrepancies and inconsistencies to reduce manual review.

  • Bank Statement Analysis

    Analyzes bank statements to categorize transactions, identify income patterns, and flag potential debts.

  • SOLO AI Assistant

    A mortgage-specific AI that answers borrower questions using regulatory-compliant responses in over 30 languages.

  • Dual AUS Capability

    Supports simultaneous processing of Fannie Mae Desktop Underwriter (DU) and Freddie Mac Loan Product Advisor (LPA).

  • Automated Condition Mapping

    Interprets underwriting system conditions and updates borrower task lists.

  • Data Extraction

    Supports populating application fields by extracting data from emails, uploaded documents, and phone transcriptions.

Use Cases

  • Loan Application Automation

    Using AI to guide borrowers through the application process and populate data from documents.

  • Document Verification

    Performing analysis of bank statements and calculating assets across multiple account types.

  • Underwriting Preparation

    Generating compliant letters of explanation for employment gaps or large deposits to support manual drafting.

  • Borrower Communication

    Providing 24/7 support for borrower inquiries through a regulatory-compliant AI assistant.

Integrations

  • ICE Encompass
  • Calyx Path

FAQ

What does Tidalwave do for mortgage lenders?

Tidalwave supports tasks such as document review, data entry, and bank statement analysis to help lenders move loans toward closing.

How does the SOLO AI assistant work?

SOLO is a mortgage-specific AI that answers borrower questions 24/7 using regulatory-compliant responses and maintains an audit log for compliance.

Does Tidalwave make the final underwriting decision?

No, the software surfaces information and provides summaries for the underwriter, but the human underwriter makes the final decision.

How is Tidalwave priced?

Tidalwave offers volume-based pricing; buyers should book a call to receive a quote.

Source category: Finance & Accounting

Source subcategory: Workflow Automation

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