AI TOOL PROFILE
Tidalwave: AI Mortgage Loan Processing Software
- Finance and Accounting
- Workflow Automation
- Mortgage Lenders
- Loan Officers
- Banks
- Credit Unions
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Mortgage Lenders, Loan Officers, Banks, Credit Unions
- Key use cases
- Loan Application Automation, Document Verification, Underwriting Preparation, Borrower Communication
- Integrations
- ICE Encompass, Calyx Path
- Official website
- Visit Solo official website

How AI is used
Tidalwave is a mortgage technology platform that uses AI agents to support repetitive loan processing tasks. The system is designed for lenders, banks, and credit unions by assisting with the collection and review of borrower documentation.
The software focuses on pre-qualification and underwriting preparation. It includes tools for bank statement analysis, error detection in documents, and a borrower-facing AI assistant called SOLO that provides regulatory-compliant responses.
For operations managers, the platform includes a white-labeled mobile app for borrowers and a dedicated app for loan officers to track pipelines. It also supports simultaneous processing through DU and LPA to help identify loan outcomes.
Buyers should confirm how the platform fits into their specific LOS environment and review volume-based pricing terms via a consultation, as specific pricing tiers are not listed publicly.
Key Features
Automatic Error Detection
Scans loan documents to identify discrepancies and inconsistencies to reduce manual review.
Bank Statement Analysis
Analyzes bank statements to categorize transactions, identify income patterns, and flag potential debts.
SOLO AI Assistant
A mortgage-specific AI that answers borrower questions using regulatory-compliant responses in over 30 languages.
Dual AUS Capability
Supports simultaneous processing of Fannie Mae Desktop Underwriter (DU) and Freddie Mac Loan Product Advisor (LPA).
Automated Condition Mapping
Interprets underwriting system conditions and updates borrower task lists.
Data Extraction
Supports populating application fields by extracting data from emails, uploaded documents, and phone transcriptions.
Use Cases
Loan Application Automation
Using AI to guide borrowers through the application process and populate data from documents.
Document Verification
Performing analysis of bank statements and calculating assets across multiple account types.
Underwriting Preparation
Generating compliant letters of explanation for employment gaps or large deposits to support manual drafting.
Borrower Communication
Providing 24/7 support for borrower inquiries through a regulatory-compliant AI assistant.
Integrations
- ICE Encompass
- Calyx Path
FAQ
What does Tidalwave do for mortgage lenders?
- Tidalwave supports tasks such as document review, data entry, and bank statement analysis to help lenders move loans toward closing.
How does the SOLO AI assistant work?
- SOLO is a mortgage-specific AI that answers borrower questions 24/7 using regulatory-compliant responses and maintains an audit log for compliance.
Does Tidalwave make the final underwriting decision?
- No, the software surfaces information and provides summaries for the underwriter, but the human underwriter makes the final decision.
How is Tidalwave priced?
- Tidalwave offers volume-based pricing; buyers should book a call to receive a quote.
Source category: Finance & Accounting
Source subcategory: Workflow Automation
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