

Shopware is a flexible ecommerce platform available as SaaS, PaaS, or a self-hosted solution. It is designed to support both B2C and B2B operations, providing a foundation for brands that need control over their technology and data.
The software is geared toward larger businesses and enterprise brands, particularly those requiring B2B components and compliance standards such as GDPR and ISO 27001. It includes built-in tools for content management, SEO, and analytics to support digital storefront operations.
Buyers can choose between a free Community Edition for those with internal developer resources or paid plans that provide direct support and additional features. Because the platform is extensible, businesses should confirm whether they have the technical capacity for self-hosting or prefer a managed cloud environment.
A built-in content management system used to design and edit store layouts.
An AI assistant that helps with content, product management, and administrative tasks.
Tools designed to automate processes and set business rules within the store.
Components for managing wholesale storefronts and business-to-business transactions.
Dedicated spaces for creating personalized interactions with clients.
Supports the integration of three-dimensional and augmented reality product views.
Includes AES-256 encryption and compliance with SOC 2, ISO 27001, and GDPR.
Using B2B-specific components to manage wholesale accounts and ordering.
Supporting a consistent shopping experience across multiple digital discovery channels.
Using Store APIs and SDKs to build custom frontends separate from the backend.
Using Digital Sales Rooms to manage client interactions.
The Community Edition is free and MIT-licensed. Paid plans are based on gross merchandise value (GMV) and other individual factors, with individualized pricing for PaaS.
Yes, the Community Edition is an open-source, MIT-licensed version that can be downloaded and used for free, though the user is responsible for setup and maintenance.
Copilot is a built-in AI assistant available from version 6.7.1.0 that assists merchants with content, products, and store operations within the admin panel.
Pricing for paid plans is based on the business's gross merchandise value (GMV) and other individual factors, typically requiring a consultation for specific quotes.
Shopware is available as a SaaS (software as a service), PaaS (platform as a service), or as a self-hosted solution for those who want control over their IT infrastructure.
Source category: Ecommerce
Source subcategory: Ecommerce Platform
Shopware features a built-in AI assistant called Copilot to help with store administration, content, and products. Advanced skills are available via a paid Shopware Intelligence+ subscription.