AI TOOL PROFILE

RapidSOS: Emergency Data and Security Platform

RapidSOS helps enterprise companies and public safety organizations share incident data with emergency responders. It is designed for businesses that need to connect security hardware or safety apps to emergency services.
  • Security
  • Security Monitoring
  • Enterprise companies with safety-critical operations
  • Public safety agencies and 911 dispatch centers
  • Connected vehicle and telematics providers
  • School administrators and security leads

Pricing

RapidSOS UNITE is available at no cost for public safety agencies, with premium modules available. Pricing for private businesses varies by scale and requires a direct request.

At a glance

Best for
Enterprise companies with safety-critical operations, Public safety agencies and 911 dispatch centers, Connected vehicle and telematics providers, School administrators and security leads
Key use cases
School Safety, Rail Safety, Worker Safety, Commercial Building Security
Integrations
IamResponding
Visit rapidsosrapidsos software interface screenshot

How AI is used

RapidSOS acts as a data bridge between connected devices and emergency response systems. It is designed for enterprise organizations—including those in healthcare, logistics, and retail—as well as public safety agencies such as fire, EMS, and law enforcement.

The platform supports the transmission of data, including location and incident details, from sensors and apps to 911 dispatchers and field responders. It includes tools like HARMONY AI to assist safety agents and responders in managing emergency information.

Buyers should confirm the specific data types their hardware can transmit and verify if their local emergency communications centers are among the 5,700+ ECCs using the platform.

Key Features

  • Emergency Detection and Verification

    Supports the detection and verification of emergency events to help facilitate responder dispatch.

  • Live Video Streaming

    Supports the sharing of live security camera footage with 911 and field responders.

  • HARMONY AI Assistant

    An AI assistant designed to provide safety agent support and emergency intelligence.

  • GIS Mapping Tools

    Provides mapping tools to help responders identify incident locations.

  • Transcription and Translation

    Supports text and video transcription and translation to help bridge communication gaps.

  • Bi-directional Communication

    Supports voice, text, and video communication between organizations and emergency services.

Use Cases

  • School Safety

    Connecting silent panic alarms and security systems to 911 to support mandates such as Alyssa’s Law.

  • Rail Safety

    Linking Network Operations Centers to local responders for incidents such as blocked crossings or derailments.

  • Worker Safety

    Integrating safety apps for delivery or rideshare drivers to share location and vehicle data during emergencies.

  • Commercial Building Security

    Connecting fire alarms and security sensors to emergency services to reduce the need for phone calls.

Integrations

  • IamResponding

FAQ

What does RapidSOS do?

RapidSOS is a platform that links data from connected devices, apps, and sensors directly to 911 dispatchers and field responders.

Who can use RapidSOS?

It is used by emergency communications centers and enterprise organizations in industries such as healthcare, logistics, and automotive.

How much does RapidSOS cost?

RapidSOS UNITE is provided at no cost to public safety agencies, while pricing for private businesses varies based on the scale of their integration.

Can businesses integrate their own devices?

Yes, businesses can integrate their products, apps, or sensors using the RapidSOS API to transmit data to emergency services.

Source category: Security

Source subcategory: Security Monitoring

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