AI TOOL PROFILE
menuu: Online Ordering System for Restaurants
- Ecommerce
- Ecommerce Platform
- Restaurants
- Hotels
- Bars
- Cafes
- Food and beverage businesses
Pricing
The platform is commission-free for restaurants, instead charging a service fee to the end user. Separate fees apply for hosting, SMS marketing, and card transactions.
At a glance
- Best for
- Restaurants, Hotels, Bars, Cafes, Food and beverage businesses
- Key use cases
- Click and Collect and Curbside Pickup, Virtual Room Service, Table-Side Ordering, Digital Loyalty Programs
- Integrations
- Apple Pay, Google Pay, Stripe, World Pay, Moneris
- Official website
- Visit menuu official website
How AI is used
menuu is an online ordering system designed for restaurants, bars, hotels, and other food service providers. It helps businesses set up branded websites and mobile apps for customers to place orders for delivery, curbside pickup, or table service.
The platform allows operators to handle multiple order types from a single management console. It includes tools for customer engagement, such as a loyalty engine and marketing automation to help encourage repeat business.
Buyers should note that while the core ordering system is commission-free for the restaurant, there are separate costs for website hosting, card transaction rates, and SMS marketing messages. Buyers should confirm if the platform's specific POS integrations align with their current kitchen hardware.
Key Features
QR Code Ordering
Allows guests to scan a code to browse the menu, order, and pay from their own device at a table or hotel room.
Loyalty and Promotions Engine
A native system to create discounts, such as percentage off or free delivery, to reward repeat customers.
Customer Data Insights
Provides visibility into customer ordering habits and spending to support targeted marketing campaigns.
Marketing Automation
Includes automation tools to help manage customer connection and engagement.
Order Hub
A solution to print and manage orders and menu item availability for businesses without a compatible POS.
Multi-Language Support
The platform supports several languages, including English, Spanish, French, Italian, and Arabic.
Use Cases
Click and Collect and Curbside Pickup
Supports workflows where customers order ahead and provide vehicle details for curbside collection.
Virtual Room Service
Allows hotel guests to order food and drinks directly to their room via a QR code or room number.
Table-Side Ordering
Supports digital ordering by letting dine-in customers order and pay from their mobile devices.
Digital Loyalty Programs
Uses a promotions engine to offer rewards and help increase the frequency of customer orders.
Integrations
- Apple Pay
- Google Pay
- Stripe
- World Pay
- Moneris
- Braintree
- Adyen
- Toast
- Revel Systems
- EPOS Now
- Deliverect
- Uber Direct
- DoorDash Drive
- Just Eat
- Deliveroo
FAQ
Is menuu free for restaurants?
- The core online ordering system is commission-free for restaurants. However, costs apply for website hosting, card transaction rates, and SMS marketing messages.
How is menuu funded if restaurants do not pay a commission?
- menuu charges a service fee directly to the end user as a percentage of the order total.
Does menuu work with existing POS systems?
- Yes, it provides integrations with POS providers such as Toast, Revel, and EPOS Now. For those without a POS, the menuu Order Hub is available.
Source category: Ecommerce
Source subcategory: Ecommerce Platform
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