AI TOOL PROFILE
Livegenic: AI-Powered Claims Collaboration Platform
- Finance and Accounting
- Claims Processing
- Insurance companies
- Third-party administrators (TPAs)
- Managing general agents (MGAs)
- Insurance builders and adjusters
- Enterprise claims teams
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Insurance companies, Third-party administrators (TPAs), Managing general agents (MGAs), Insurance builders and adjusters, Enterprise claims teams
- Key use cases
- Digital First Notice of Loss (FNOL), Remote Damage Validation, Repair Workflow Support, Compliance Documentation
- Integrations
- Guidewire ClaimCenter, Prime, Wilbur
- Official website
- Visit livegenic official website
How AI is used
Livegenic is an AI-powered collaboration platform designed for the insurance claims lifecycle, from the first notice of loss (FNOL) to final resolution. The software focuses on structured evidence capture and virtual validation to supplement or replace traditional physical inspections.
It is built for insurance companies, third-party administrators (TPAs), managing general agents (MGAs), and insurance builders. The platform allows users to capture validated photos and videos and organize them into structured data using AI triage.
Buyers can use the tool for virtual video assessments—either live or offline—and AI-driven analysis to support damage estimation and fraud detection. It is designed to fit into existing workflows through native integrations with industry platforms.
Before choosing Livegenic, buyers should confirm how the AI-guided triage aligns with their specific line of business, as the platform supports various verticals including auto, property, and commercial lines.
Key Features
AI-Guided Triage
Uses prompts to help users collect structured and validated evidence during the initial claim intake.
Virtual Video Assessments
Supports live or offline video inspections to document damage without requiring an immediate site visit.
AI Damage Estimation
Analyzes captured evidence to support automated damage estimation and scope pre-fill.
Fraud Detection Automation
Uses AI to identify fraud signals and perform risk assessments during the claims process.
Guided Evidence Capture
Provides a structured workflow for taking photos and voice-to-text notes to support complete documentation.
Use Cases
Digital First Notice of Loss (FNOL)
Capturing structured loss data and evidence early in the process using AI-guided prompts.
Remote Damage Validation
Performing virtual video inspections to verify damage and reduce the need for physical adjuster visits.
Repair Workflow Support
Helping builders and adjusters capture structured evidence to support approval cycles and reduce rework.
Compliance Documentation
Maintaining an audit trail of evidence and documentation to support regulatory compliance.
Integrations
- Guidewire ClaimCenter
- Prime
- Wilbur
FAQ
What does Livegenic do for insurance claims?
- Livegenic provides AI-guided triage for evidence collection, virtual video assessments for damage inspection, and AI-driven analysis for damage estimation and fraud detection.
Who is the intended user of Livegenic?
- The platform is designed for insurers, TPAs, MGAs, insurance builders, and adjusters who handle property, auto, or commercial claims.
Does Livegenic integrate with other insurance software?
- Yes, it has native integrations with Guidewire ClaimCenter, as well as the Prime and Wilbur platforms.
Source category: Finance & Accounting
Source subcategory: Claims Processing
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