Livegenic: AI-Powered Claims Collaboration Platform
Livegenic helps insurers and adjusters collect structured damage evidence and perform virtual inspections. It is designed for teams looking to support claim cycle times and reduce manual triage effort.
At a glance
- Category
- Finance & Accounting
- Best for
- Insurance companies, Third-party administrators (TPAs), Managing general agents (MGAs), Insurance builders and adjusters, Enterprise claims teams
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Digital First Notice of Loss (FNOL), Remote Damage Validation, Repair Workflow Support, Compliance Documentation
- Integrations
- Guidewire ClaimCenter, Prime, Wilbur
- Official website
- livegenic.com
Livegenic is an AI-powered collaboration platform designed for the insurance claims lifecycle, from the first notice of loss (FNOL) to final resolution. The software focuses on structured evidence capture and virtual validation to supplement or replace traditional physical inspections.
It is built for insurance companies, third-party administrators (TPAs), managing general agents (MGAs), and insurance builders. The platform allows users to capture validated photos and videos and organize them into structured data using AI triage.
Buyers can use the tool for virtual video assessments—either live or offline—and AI-driven analysis to support damage estimation and fraud detection. It is designed to fit into existing workflows through native integrations with industry platforms.
Before choosing Livegenic, buyers should confirm how the AI-guided triage aligns with their specific line of business, as the platform supports various verticals including auto, property, and commercial lines.
Key Features
Uses prompts to help users collect structured and validated evidence during the initial claim intake.
Supports live or offline video inspections to document damage without requiring an immediate site visit.
Analyzes captured evidence to support automated damage estimation and scope pre-fill.
Uses AI to identify fraud signals and perform risk assessments during the claims process.
Provides a structured workflow for taking photos and voice-to-text notes to support complete documentation.
Use Cases
Capturing structured loss data and evidence early in the process using AI-guided prompts.
Performing virtual video inspections to verify damage and reduce the need for physical adjuster visits.
Helping builders and adjusters capture structured evidence to support approval cycles and reduce rework.
Maintaining an audit trail of evidence and documentation to support regulatory compliance.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Livegenic provides AI-guided triage for evidence collection, virtual video assessments for damage inspection, and AI-driven analysis for damage estimation and fraud detection.
The platform is designed for insurers, TPAs, MGAs, insurance builders, and adjusters who handle property, auto, or commercial claims.
Yes, it has native integrations with Guidewire ClaimCenter, as well as the Prime and Wilbur platforms.
Source category: Finance & Accounting
Source subcategory: Claims Processing
