Justt: Chargeback Management Automation
Justt helps ecommerce and SaaS merchants automate the dispute process to recover lost revenue. It is designed for businesses with higher dispute volumes that want to reduce manual work in fighting chargebacks.
At a glance
- Category
- Finance & Accounting
- Best for
- High-volume ecommerce stores, SaaS companies with recurring billing, Enterprise merchants, Companies using multiple PSPs
- Pricing
- Justt uses a performance-based pricing model where they charge only when chargeback funds are successfully returned and the lifecycle is complete.
- Key use cases
- SaaS Subscription Disputes, Ecommerce Revenue Recovery, Digital Goods & Gaming, High-Volume Dispute Management
- Integrations
- Adyen, Stripe, Shopify, PayPal, Chase
- Official website
- justt.ai
Justt is a chargeback automation platform designed for merchants who handle payment disputes. Rather than using static templates, the software uses AI to build unique arguments and evidence documents for each case, which may help improve recovery rates from card issuers.
The tool supports various digital and physical commerce sectors, including SaaS, gaming, and retail. It supports the dispute lifecycle, from pre-chargeback alerts to automated evidence submission and ROI-based recommendations on whether to fight or accept a claim.
Buyers should consider that the platform provides A/B testing and data enrichment capabilities for managing disputes. It is designed to integrate with multiple payment service providers (PSPs) to centralize chargeback data.
Key Features
Creates customized evidence documents for each dispute instead of using standard templates.
Uses ROI predictions based on value, fees, and likelihood of success to recommend whether to fight or accept a chargeback.
Provides alerts via Ethoca and Verifi to help merchants issue proactive refunds.
Connects to over 500 data points and third-party sources to gather evidence for representments.
Allows users to set custom rules for automatically accepting chargebacks to avoid unnecessary fees.
Standardizes chargeback data from multiple PSPs into one interface for tracking and forecasting.
Use Cases
Using payment and usage history to combat chargebacks related to forgotten cancellations or auto-renewals.
Collecting shipping and tracking data to fight retail claims.
Using download logs and account activity to prove service delivery in gaming or crypto disputes.
Using A/B testing and AI automation to manage seasonal surges in chargebacks.
Best For
Integrations
Pricing
Justt uses a performance-based pricing model where they charge only when chargeback funds are successfully returned and the lifecycle is complete.
FAQ
Justt operates on a performance basis, charging the merchant only when chargeback funds are successfully returned and the lifecycle is complete.
Justt integrates with over 40 payment service providers (PSPs), including Stripe, Shopify, Adyen, PayPal, and Chase.
Unlike templates, Justt uses AI to create dynamic arguments, tailoring the evidence and documentation to the specific details of each unique dispute.
The software is designed for mid-market and enterprise companies, particularly those with high dispute volumes and complex payment ecosystems.
Source category: Finance & Accounting
Source subcategory: Chargeback Management
