GetSolo Online Ordering Platform for Restaurants
GetSolo helps restaurant owners manage direct customer orders without paying commissions. It is designed for businesses that need a branded ordering experience across web, app, and in-store kiosks.
At a glance
- Category
- Browse Ecommerce tools
- Best for
- Single-branch restaurant owners, Restaurant franchises, Boutique eateries, Restaurant operations managers
- Pricing
- Plans start at $99/month for the Standard tier and $149/month for Premium for the first branch. Additional branches are priced at $69 or $99 per month, and delivery management is $39/month per branch.
- Key use cases
- Social Media Ordering, In-Store Ordering, Loyalty Program Management, Delivery Coordination
- Integrations
- POS integration, Payment gateway integration, Loyalty provider integration, Delivery company integration
- Official website
- Visit GetSolo official website
GetSolo is an online ordering suite for the restaurant industry. It provides multiple ways for customers to place orders, including a web-based portal (solo.web), native iOS and Android applications (solo.app), and in-store self-service kiosks (solo.kiosk).
The platform supports a range of users, from single-location owners to larger franchises. It supports various order types, including dine-in, pickup, delivery, and curbside options, and allows for custom branding to align with the restaurant's identity.
Buyers should be aware that the software does not include hardware such as tablets or printers. Additionally, while it integrates with third-party services, external payment gateways or loyalty providers may charge their own separate fees.
Key Features
Commission-Free Ordering
Allows restaurants to take orders directly without paying a percentage of the sale to the platform.
Multi-Channel Ordering
Supports orders via a web-based portal, native mobile apps, and social media links from Instagram, WhatsApp, and Twitter.
Self-Ordering Kiosks
Provides software for in-store kiosks to support customer self-service and order customization.
Delivery Management
A dedicated module designed to help restaurants manage their delivery operations.
Third-Party Integrations
Supports connections with over 30 different POS, loyalty, and payment services.
Branded Customer Experience
Supports a whitelabel approach where the interface is branded with the restaurant's corporate identity.
Use Cases
Social Media Ordering
Using solo.web to let customers place pickup or delivery orders via links in Instagram bios or WhatsApp messages.
In-Store Ordering
Deploying solo.kiosk to allow customers to place and customize their own orders in-store.
Loyalty Program Management
Using the native mobile app to help returning customers collect loyalty points and order ahead.
Delivery Coordination
Managing internal delivery drivers or logistics partners using the solo.delivery module.
Best For
- Single-branch restaurant owners
- Restaurant franchises
- Boutique eateries
- Restaurant operations managers
Integrations
- POS integration
- Payment gateway integration
- Loyalty provider integration
- Delivery company integration
Pricing
Plans start at $99/month for the Standard tier and $149/month for Premium for the first branch. Additional branches are priced at $69 or $99 per month, and delivery management is $39/month per branch.
FAQ
Does GetSolo charge commissions on orders?
- No, GetSolo is a commission-free platform and does not charge a percentage of the order value.
Is hardware included in the monthly subscription?
- No, the subscription fee does not cover hardware such as phones, tablets, or printers.
Can GetSolo integrate with existing POS systems?
- Yes, GetSolo supports integrations with over 30 POS, loyalty, and payment services, provided the cashier system allows for integration.
What are the pricing options for multiple locations?
- Additional branches can be added at a rate of $69 per month for Standard plans or $99 per month for Premium plans.
Source category: Ecommerce
Source subcategory: Ecommerce Platform
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How AI is used
GetSolo is a commission-free online ordering platform for restaurants that supports web, mobile app, and kiosk workflows. It helps businesses manage direct orders and delivery without paying per-order fees. Buyers should note that hardware and third-party service fees are not included in the monthly subscription.
Pros & Cons
Pros
- No per-order commissions
- Broad range of ordering channels including social media
- No setup costs
- Supports multiple languages
Cons
- Hardware for kiosks and tablets is not included
- Third-party integration fees for payment gateways or loyalty providers are separate
- Custom app development is not included in the standard subscription fee
