Flipdish: Restaurant Management and POS Software
Flipdish helps restaurant owners manage orders, payments, and marketing. It is designed for businesses seeking to increase direct orders and reduce reliance on third-party delivery marketplaces.
At a glance
- Category
- Browse Ecommerce tools
- Best for
- Independent Restaurants, Takeaways, Cafés, Quick-Service Restaurants (QSRs), Multi-Location Brands
- Pricing
- Bundled POS and Online Ordering packages start from €99/month if billed annually per site, or €129/month if billed monthly.
- Key use cases
- Direct Order Management, Multi-Site Coordination, Delivery Fleet Integration, Customer Loyalty Programs
- Integrations
- Uber Direct, Stuart, Clover, Square, Toast
- Official website
- Visit Flipdish official website
Flipdish is a management system designed for the food and hospitality industry. It combines a point-of-sale (POS) system with branded online ordering websites and mobile apps, allowing businesses to handle in-store and digital sales through a single interface.
The platform is designed for various food service operations, including independent cafes, takeaways, multi-location quick-service restaurant (QSR) brands, and food trucks. It supports core operations such as menu management, inventory tracking, and staff rotas, and provides a kitchen display system to coordinate order preparation.
Additional features include AI-powered tools for sales forecasting and menu optimization, and an AI Phone Agent to process incoming calls. The system also integrates with third-party delivery fleets to help businesses manage their delivery radius.
Buyers should confirm if the bundled POS and online ordering packages meet their specific hardware needs and verify which delivery integrations are available in their region.
Key Features
All-in-one POS System
Supports management of orders, payments, menus, inventory, and staff rotas from a centralized platform.
Branded Online Ordering
Provides custom websites and mobile apps for direct-to-consumer ordering.
AI Phone Agent
An automated tool designed to answer and process customer calls during peak hours.
Kitchen Display System
Order screens that connect to the POS to organize kitchen stations and ticket information.
AI-Powered Forecasting
Uses predictive analytics to help plan staff schedules and manage stock levels based on expected demand.
Self-Service Kiosks
In-store ordering terminals designed to handle customer orders and may help reduce labor dependency.
Smart Menu Optimisation
Uses machine learning to analyze menu performance and identify profitable dishes.
Use Cases
Direct Order Management
Supporting the shift from third-party aggregators to branded websites and apps to retain more profit.
Multi-Site Coordination
Updating menus and tracking sales across multiple restaurant locations from one dashboard.
Delivery Fleet Integration
Connecting direct orders to delivery partners like Uber Direct or Stuart for last-mile fulfillment.
Customer Loyalty Programs
Using automated marketing tools and rewards to support repeat customer purchases.
Best For
- Independent Restaurants
- Takeaways
- Cafés
- Quick-Service Restaurants (QSRs)
- Multi-Location Brands
- Food Trucks
Integrations
- Uber Direct
- Stuart
- Clover
- Square
- Toast
- Lightspeed
- Epos Now
- Deliverect
- Zapier
Pricing
Bundled POS and Online Ordering packages start from €99/month if billed annually per site, or €129/month if billed monthly.
FAQ
What does Flipdish do?
- Flipdish provides an integrated platform that includes a POS system, branded online ordering websites and apps, and AI tools to help restaurants manage operations and marketing.
Is Flipdish suitable for small, single-location restaurants?
- Yes, it is designed for various sizes, from independent takeaways and cafes to larger multi-location brands.
How does the pricing work?
- Bundled POS and Online Ordering packages start from €99/month when billed annually per site, or €129/month if billed monthly.
Can Flipdish integrate with existing POS hardware?
- Yes, it supports integrations with several POS providers, including Square, Toast, and Clover.
Source category: Ecommerce
Source subcategory: Ecommerce Platform
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How AI is used
Flipdish is a restaurant management platform that combines POS and online ordering. It supports digital growth through branded apps and AI-powered tools for phone answering and sales forecasting. Pricing is applied per site.
Pros & Cons
Pros
- Combines POS and online ordering into a single system
- Includes a dedicated account manager for onboarding
- Offers AI tools for predictive sales and phone handling
- Supports branded apps and websites to help reduce marketplace commissions
Cons
- Pricing is per site, which may increase costs for businesses with many locations
- Some marketing services are managed add-ons rather than self-service tools
- Buyers should verify if provided POS hardware fits their physical counter space
