FaceUp: Whistleblowing and Case Management Software
FaceUp helps legal, compliance, and HR teams identify and resolve workplace issues through secure reporting. It is designed for organizations that need to maintain auditable oversight of internal investigations.
At a glance
- Category
- Browse Legal tools
- Best for
- Compliance teams, HR departments, Legal departments, Executive management, Educational organizations
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Internal Misconduct Reporting, Compliance Oversight, Global Risk Monitoring, School Safety
- Official website
- Visit FaceUp official website
FaceUp is a compliance and case management platform designed to help organizations handle reports of misconduct, harassment, or fraud. It provides reporting channels, including web, mobile, and phone hotlines, allowing employees to submit concerns either anonymously or with their names attached.
The software is designed for legal departments, HR teams, and executives who manage the lifecycle of a report. It includes tools for tracking investigation stages, managing evidence, and maintaining an activity history for audit purposes.
Security and regulatory alignment are central to the platform, as it is built to support GDPR and various whistleblowing laws. It includes certifications such as ISO 27001 and SOC 2, and utilizes end-to-end encryption to protect reporter identities.
Buyers should confirm that the reporting channels and case management workflows align with their internal governance standards and the specific legal requirements of the jurisdictions where they operate.
Key Features
Anonymous Reporting
Supports metadata-free reporting via web, mobile, and hotline channels with two-way anonymous communication.
Case Management
Centralized system for tracking investigations with assigned owners, investigation stages, and evidence tracking.
Analytics Trends
Provides a view of reporting patterns across different teams, categories, and locations.
Multilingual Hotlines
Secure phone lines that link recordings and transcripts to specific cases.
Compliance Certifications
ISO 27001, SOC 2 certification, and GDPR compliance for data security.
AI Assistant
Includes AI-powered assistance within the platform to support users.
Use Cases
Internal Misconduct Reporting
Allowing employees to report harassment, theft, or corruption through anonymous channels.
Compliance Oversight
Maintaining an auditable trail of investigations to meet regulatory and internal governance standards.
Global Risk Monitoring
Using analytics to identify reporting trends and cultural risks across international locations.
School Safety
Providing a secure way for students or staff to report bullying and other safety concerns.
Best For
- Compliance teams
- HR departments
- Legal departments
- Executive management
- Educational organizations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
What does FaceUp do?
- FaceUp provides a secure system for anonymous reporting of workplace misconduct and a case management platform to investigate and resolve those reports.
Who can use the FaceUp platform?
- It is designed for organizations of all sizes, including companies, public institutions, and schools, and is typically used by HR, legal, and compliance teams.
How do reports stay anonymous in FaceUp?
- The platform uses metadata-free reporting across web, mobile, and phone channels, and supports two-way anonymous communication between the reporter and the assignee.
Source category: Legal
Source subcategory: Compliance Management
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Categories
Software Type
How AI is used
FaceUp is a whistleblowing and case management platform for companies and schools. It supports the workflow of anonymous reporting and internal investigations while adhering to GDPR and ISO 27001 standards. Buyers should verify how the reporting channels fit their specific regulatory requirements.
Pros & Cons
Pros
- Supports a full case lifecycle from initial report to resolution
- Offers multiple reporting methods including web and phone hotlines
- Maintains security standards with ISO 27001 and SOC 2
- Allows for two-way anonymous communication between reporter and investigator
Cons
- Pricing details are not clearly provided in the evidence
- Buyers should confirm if integration options meet their specific technical needs
