AI TOOL PROFILE
CustomersAI: Identity Resolution and Email Marketing
- Marketing
- Email Marketing
- DTC brands
- Shopify store owners
- Marketing agencies
- Klaviyo users
- Ecommerce businesses
Pricing
Paid plans include Starter at $600/month, Grow at $900/month, and Scale at $1,500/month, based on monthly resolution limits. A 7-day free trial is available.
At a glance
- Best for
- DTC brands, Shopify store owners, Marketing agencies, Klaviyo users, Ecommerce businesses
- Key use cases
- Identifying Anonymous Website Visitors, Abandoned Cart Recovery, Ad Retargeting Optimization, Improving Email Placement
- Integrations
- Klaviyo, Shopify, Meta Ads, Google Ads, HighLevel
- Official website
- Visit Customersai official website
How AI is used
CustomersAI is a visitor identification and email marketing tool designed for Shopify brands and agencies. It identifies anonymous website visitors and syncs that data with marketing platforms like Klaviyo to trigger automated flows.
The software provides tools for identity resolution, cross-device tracking, and email deliverability. It is built for ecommerce businesses seeking to connect anonymous traffic to customer profiles.
Beyond identification, the platform includes an AI agent for audience segmentation and tools designed to help emails reach the primary inbox. This may help marketers target users based on predicted purchase intent.
Buyers should note that pricing is tiered based on the number of monthly visitor resolutions, so estimating monthly traffic is necessary to choose the correct plan.
Key Features
X-Ray Identity Resolution
Identifies new and returning shoppers on a website to turn anonymous traffic into known profiles.
Alfred AI Audience Agent
Uses machine learning to predict customer purchase intent and support audience segmentation.
Inboxer Deliverability Tools
A suite of tools designed to help improve email inbox placement.
Cross-Device Tracking
Supports identifying the same shopper across different browsers and devices, such as Safari, Chrome, mobile, and desktop.
Anonymous Visitor ID Data Detox
Designed to scrub inaccurate third-party data to support email deliverability performance.
Use Cases
Identifying Anonymous Website Visitors
Using the X-Ray pixel to identify shoppers who have not yet opted into an email list.
Abandoned Cart Recovery
Supporting the recovery of abandoned carts by identifying visitors and triggering email flows.
Ad Retargeting Optimization
Syncing identified visitor data with Meta Ads and Google Ads to support retargeting audiences.
Improving Email Placement
Using deliverability scripts to help move marketing emails from the Promotions tab to the Primary inbox.
Integrations
- Klaviyo
- Shopify
- Meta Ads
- Google Ads
- HighLevel
- Sendgrid
- Salesforce
- Sendlane
FAQ
How does CustomersAI pricing work?
- Pricing is based on the number of monthly visitor resolutions. Tiers include Starter ($600/mo for 3,000 resolutions), Grow ($900/mo for 5,000), and Scale ($1,500/mo for 10,000).
Does CustomersAI offer a free trial?
- Yes, it offers a 7-day free trial that supports up to 500 visitor resolutions and does not require a credit card.
Who is this software best for?
- It is designed for DTC brands, Shopify store owners, and marketing agencies that use Klaviyo for email marketing.
What happens if I exceed my monthly resolution limit?
- Users can resolve additional visitors for a per-resolution fee based on their specific plan.
Source category: Marketing
Source subcategory: Email Marketing
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