AI TOOL PROFILE
Como Sense: Customer Engagement and Loyalty Software
- Marketing
- Loyalty Management
- Restaurants
- Cafes
- Retail businesses
- Multi-location F&B brands
- Multi-location retail brands
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Restaurants, Cafes, Retail businesses, Multi-location F&B brands, Multi-location retail brands
- Key use cases
- Loyalty Program Digitization, Customer Behavior Analysis, Repeat Visit Encouragement, New Customer Acquisition
- Integrations
- Revel Systems, Shopify, Square, Toast, NCR
- Official website
- Visit como sense official website

How AI is used
Como Sense is a data-driven customer engagement and loyalty platform for the food and beverage and retail sectors. It is designed to connect data from POS systems, online ordering, apps, websites, and Wi-Fi to help businesses understand customer behavior.
The software supports businesses moving from basic loyalty cards toward a digital experience. It provides tools for creating branded mobile apps, managing omnichannel communications, and deploying automated marketing campaigns based on purchase history.
Buyers should confirm that their specific POS system is among the 90+ supported integrations. The platform also includes an online ordering channel to help businesses reduce reliance on third-party aggregators.
Key Features
POS Integration
Supports over 90 POS systems to track rewards and purchases in real time.
Branded Mobile App
Supports the launch of a custom app for loyalty, digital payments, and customer interaction.
AI-Driven Insights
Uses algorithms to analyze customer data and suggest ways to encourage more frequent visits and spending.
Omnichannel Communication
Supports customer outreach via push notifications, in-app messages, email, and SMS.
Marketing Automation
Designed to create tailored campaigns for winning back customers or promoting new products.
0% Commission Online Ordering
Provides an ordering platform for websites and apps to help reduce dependency on third-party aggregators.
Use Cases
Loyalty Program Digitization
Moving from manual or email-based clubs to a digital loyalty system integrated with the POS.
Customer Behavior Analysis
Collecting data from multiple touchpoints to help understand purchasing patterns.
Repeat Visit Encouragement
Using AI recommendations and targeted incentives to support higher visit frequency.
New Customer Acquisition
Deploying social media integrations and referral programs to help grow the customer base.
Integrations
- Revel Systems
- Shopify
- Square
- Toast
- NCR
- Oracle Hospitality
- Microsoft Dynamics
FAQ
What does Como Sense do for F&B businesses?
- It provides a suite of tools including personalized loyalty programs, a branded mobile app, and marketing automation, designed to integrate with the business's POS system.
Does Como Sense integrate with my POS?
- The platform supports over 90 POS integrations worldwide, including systems like Square, Toast, and Shopify, though buyers should verify their specific model.
Can I take online orders through Como Sense?
- Yes, the platform offers an online ordering and e-commerce solution with 0% commission for orders placed through the business's own app or website.
Source category: Marketing
Source subcategory: Loyalty Management
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