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Como Review: Loyalty Management Software

Como helps food, beverage, and retail businesses manage customer relationships through digital loyalty tools. It is designed for teams looking to connect POS and online ordering data to personalize customer offers.

At a glance

Category
Marketing
Best for
Restaurants, Cafes, Retail businesses
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Customer Behavior Analysis, Repeat Purchase Incentives, New Customer Acquisition, Direct Ordering Transition
Integrations
POS integrations
Official website
como.com
Screenshot of Como website

Como is a data-driven engagement platform designed for businesses in the retail and F&B sectors. It helps owners and marketing managers track customer behavior across multiple touchpoints, including in-store visits and online interactions, to support targeted loyalty experiences.

The software provides tools including a branded mobile app and marketing automation, which may help businesses reduce dependency on third-party aggregators by offering their own 0% commission ordering platform. It is designed to integrate with various POS systems to provide access to customer data in real time.

Buyers should confirm if their specific POS system is among the 90+ supported integrations. Since pricing is not listed publicly, a demo is typically required to understand the cost structure.

Key Features

Personalized Loyalty

Supports the creation of tailored loyalty experiences and incentives based on customer preferences and purchase history.

Branded Mobile App

Allows businesses to launch a custom app for their customers to interact with the brand.

AI & Actionable Data

Uses AI algorithms to analyze customer data and suggest ways to encourage more frequent visits or higher spending.

Omnichannel Communication

Supports customer engagement via push notifications, in-app messages, emails, and SMS.

Marketing Automation

Provides tools to create automated campaigns aimed at winning back customers or promoting new products.

Online Ordering

Offers a direct ordering platform for websites and apps with 0% commission.

POS Integrations

Connects with over 90 POS systems to sync customer data in real time.

Use Cases

Customer Behavior Analysis

Collecting and analyzing data from POS and apps to understand purchase patterns.

Repeat Purchase Incentives

Delivering personalized loyalty offers across different channels to support repeat business.

New Customer Acquisition

Using social media integrations and referral programs to grow the customer base.

Direct Ordering Transition

Moving customers from third-party delivery aggregators to a brand-owned ordering platform.

Best For

RestaurantsCafesRetail businesses

Integrations

POS integrations

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

Who is Como designed for?

Como is designed for food and beverage (F&B) and retail businesses.

Does Como integrate with POS systems?

Yes, the platform supports integrations with over 90 different POS systems to access customer data in real time.

How does Como handle online ordering?

Como provides an ordering platform that allows customers to order directly via website or app with 0% commission.

What role does AI play in the platform?

Como uses AI algorithms to generate insights and encourage customers to visit more often or increase their spending.

Source category: Marketing

Source subcategory: Loyalty Management

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