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Chowly: Restaurant Online Ordering and Management

Chowly helps independent restaurant operators manage their digital storefront and delivery channels. It is designed for operators with 1-10 locations looking to support direct orders and manage third-party delivery commissions.

At a glance

Category
Ecommerce
Best for
Independent restaurant operators, Restaurant brands with 1-10 locations, Small business owners in the food service industry
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Reducing Third-Party Fees, Centralized Menu Management, Local Search Optimization, Margin Protection
Integrations
DoorDash, Uber Eats, Grubhub, Postmates, Caviar
Official website
chowly.com
Screenshot of chowly website

Chowly is a management platform designed for independent restaurant operators to coordinate their online presence. It combines first-party online ordering and marketing websites with integrations for delivery marketplaces and point-of-sale systems.

The software is designed for small to mid-sized restaurant brands, specifically those with 1-10 locations. It focuses on consolidating multiple delivery streams into a single dashboard to help operators manage menus and pricing without logging into multiple separate apps.

Capabilities include AI-enhanced SEO for local search visibility and rule-based dynamic pricing to help protect margins on delivery apps. The platform also supports guest retention through loyalty programs, email marketing, and customer surveys.

Buyers should confirm that their specific POS system is among the supported integrations and evaluate if the rule-based pricing controls align with their menu management workflow.

Key Features

1st Party Online Ordering

Direct checkout built into the restaurant's website to support direct sales.

3rd Party Marketplace Integration

Unifies delivery apps such as DoorDash, Uber Eats, and Grubhub into one dashboard.

Dynamic Pricing

Rule-based tools to adjust marketplace prices based on user-defined rules and demand.

AI Enhanced SEO

Background intelligence designed to optimize marketing websites and Google Business Profiles for local visibility.

POS Integration

Connects with over 50 systems including Toast, Square, Clover, and Aloha.

Marketing Tools

Includes email marketing, loyalty programs, and customer surveys to help support repeat business.

Use Cases

Reducing Third-Party Fees

Directing customers toward first-party online ordering to help lower commission costs.

Centralized Menu Management

Syncing menus and hours across multiple delivery platforms from a single interface.

Local Search Optimization

Using AI-enhanced SEO and Google Business Profile tools to help increase visibility for local searches.

Margin Protection

Applying rule-based price adjustments on third-party apps during peak hours to offset fees.

Best For

Independent restaurant operatorsRestaurant brands with 1-10 locationsSmall business owners in the food service industry

Integrations

DoorDashUber EatsGrubhubPostmatesCaviarSeamlessToastSquareSpotOnCloverAlohaRevelNCR

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What POS systems does Chowly work with?

Chowly integrates with over 50 POS systems, including Toast, Square, SpotOn, Clover, Aloha, Revel, and NCR.

How does Chowly help restaurants with delivery app fees?

It supports first-party online ordering to help reduce third-party commissions and offers rule-based dynamic pricing to adjust marketplace prices.

Who is Chowly designed for?

The platform is designed for independent restaurant operators and scaling restaurant concepts, typically those with 1-10 locations.

Source category: Ecommerce

Source subcategory: Ecommerce Platform

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