AI TOOL PROFILE
Chat.D-ID: Visual AI Agents Platform
- Software Development
- AI Agent Platform
- Enterprise companies
- L&D professionals
- Marketing teams
- Customer experience teams
Pricing
Chat.D-ID offers 200 free conversation sessions to start. Usage is charged at a rate of 0.5 credits for every 30 seconds of video generated per response.
At a glance
- Best for
- Enterprise companies, L&D professionals, Marketing teams, Customer experience teams
- Key use cases
- Customer Service & Support, Corporate Training & Education, Sales & Lead Qualification, Brand Ambassadorship
- Official website
- Visit Chat.D-ID official website

How AI is used
Chat.D-ID is a platform designed to create and deploy visual AI agents that combine language models with realistic, real-time avatars. These agents use HD animation and facial expressions to support a more human-like interaction experience.
The tool is aimed at enterprise-level organizations. It allows users to define an agent's personality, appearance, and voice, and then ground the agent's responses using uploaded documents or external data sources.
Businesses can embed these agents across digital touchpoints, including websites and learning management systems. The platform supports both no-code creation through D-ID Studio and an API for technical deployments.
Buyers should confirm if the credit-based pricing model and specific security features, such as VPC deployment or RBAC, meet their operational requirements.
Key Features
Real-Time Avatars
Interactive digital humans with facial expressions and HD animation for natural dialogue.
Multilingual Conversations
Supports multiple major languages, allowing agents to respond in the language the user speaks.
Knowledge Integration
Supports the upload of PDF, TXT, or PPTX files and website URLs to create a custom knowledge base.
Voice Customization
Options include standard voices, ElevenLabs Pro voices, and voice cloning via audio upload.
Enterprise Security
Includes SSO, role-based access control (RBAC), audit logs, and optional VPC or on-prem deployment.
No-Code Studio
An interface that allows users to build agents without writing code.
Use Cases
Customer Service & Support
Deploying website concierges to answer product questions and direct users to resources.
Corporate Training & Education
Creating patient simulations for medical learners or onboarding guides for new employees.
Sales & Lead Qualification
Using visual agents to answer prospect questions and help book meetings.
Brand Ambassadorship
Creating a digital twin of a company executive or a dedicated brand representative.
FAQ
Who can create AI agents in Chat.D-ID?
- Anyone with a D-ID Studio account can create an agent without coding by selecting a role and uploading knowledge documents.
What documents can be used to train the AI agent?
- Users can upload up to 5 documents in PDF, TXT, or PPTX formats, or provide website URLs to build the agent's knowledge base.
How is Chat.D-ID pricing structured?
- The platform provides 200 free initial sessions, with further usage charged at 0.5 credits per 30 seconds of generated video per response.
Source category: Software Development
Source subcategory: AI Agent Platform
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