AI TOOL PROFILE
Case IQ | Compliance and Case Management Software
- Legal
- Compliance Management
- Mid-market companies
- Enterprise organizations
- Compliance and ethics teams
- HR and employee relations departments
- Corporate fraud and security investigators
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Mid-market companies, Enterprise organizations, Compliance and ethics teams, HR and employee relations departments, Corporate fraud and security investigators
- Key use cases
- Whistleblower Report Management, Workplace Investigations, Transactional Risk Detection, Third-Party Due Diligence, Conflict of Interest Tracking
- Integrations
- Workday, Okta, SAP, PowerSchool, Gradelink
- Official website
- Visit Case IQ official website
How AI is used
Case IQ is a platform designed to handle the intake, investigation, and resolution of workplace incidents. It includes a 24/7 anonymous whistleblower hotline and a case management system that uses AI to help investigators analyze data and draft summaries.
The software is designed for teams in HR, corporate security, fraud, and ethics and compliance. It supports various case types, including harassment, discrimination, and financial misconduct, and provides tools for monitoring third-party risk and internal disclosures.
Beyond case tracking, the platform includes compliance monitoring tools that analyze transactional spend to help identify potential fraud or sanctions violations. It is built with security controls including SOC 2 Type II compliance and role-based access to protect sensitive data.
Buyers should confirm how the configurable workflows align with their specific internal investigation processes and whether the available integration options meet their existing HR and financial system requirements.
Key Features
Anonymous Whistleblower Hotline
A 24/7 multichannel intake system supporting web, email, and phone reports in over 100 languages.
AI Case Management
Includes an AI assistant called Claira that helps surface insights and draft investigation summaries.
Compliance Monitoring
Uses machine learning and risk algorithms to monitor transactions for fraud, corruption, and sanctions violations.
Third-Party Risk Management
Tools to support vendor onboarding, due diligence, and ongoing reputational monitoring.
Approvals and Disclosures
Workflows designed to centralize and track gifts, hospitality, and conflict of interest disclosures.
Configurable Workflows
Supports the customization of fields, roles, and task steps to match specific investigation processes.
Reporting and Analytics
Dynamic dashboards and a report builder used to track KPIs and identify workplace incident trends.
Use Cases
Whistleblower Report Management
Capturing and triaging anonymous reports from employees through a secure, multilingual hotline.
Workplace Investigations
Supporting the process for HR and security teams handling harassment or misconduct cases.
Transactional Risk Detection
Monitoring company spend and revenue data to identify anomalies related to fraud or bribery.
Third-Party Due Diligence
Screening vendors and partners for sanctions and adverse media during onboarding and throughout the relationship.
Conflict of Interest Tracking
Managing the submission and approval of employee disclosures regarding gifts and hospitality.
Integrations
- Workday
- Okta
- SAP
- PowerSchool
- Gradelink
- Infinite Campus
- REST API
- SFTP
FAQ
What does Case IQ do?
- Case IQ provides a platform for managing workplace investigations, whistleblower reports, and compliance monitoring, including tools for third-party risk and conflict of interest disclosures.
Who is Case IQ designed for?
- It is designed for mid-market and enterprise organizations, specifically for teams in HR, ethics, compliance, corporate security, and fraud investigations.
Does Case IQ support anonymous reporting?
- Yes, it includes a 24/7 whistleblower hotline and multiple digital intake channels that allow employees to report incidents anonymously.
How does the AI work in Case IQ?
- The platform features an AI assistant called Claira that provides insights on cases and a summarization copilot to help format investigation reports.
Source category: Legal
Source subcategory: Compliance Management
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