

Brevo is a customer engagement platform designed to manage marketing and sales interactions. It provides tools for sending email, SMS, and WhatsApp campaigns, as well as a built-in CRM for tracking sales pipelines.
The platform supports a wide range of users, from solopreneurs and small business owners to mid-market companies and ecommerce stores. It helps buyers organize contact lists, create automated customer journeys, and send transactional messages via SMTP relay and API.
Buyers should note that while a free plan is available for basic sending, features like marketing automation and A/B testing are part of paid tiers. Those requiring extensive data control or custom loyalty engines may need to evaluate the Enterprise options.
Supports sending marketing messages via email, SMS, and WhatsApp.
Supports the creation of automated customer journeys and messages triggered by behavior.
Includes custom pipelines and sales automation to manage lead and deal tracking.
Provides SMTP relay and API support for order confirmations and password resets in real time.
Includes AI for content generation, send time optimization, and personalized product recommendations.
Features an integrated rewards system with points and spending-based tiers.
Running combined email and SMS marketing campaigns to reach customers across different platforms.
Syncing purchase data to trigger automated abandoned cart recovery messages.
Using the built-in CRM to track deal progress through custom sales stages.
Sending automated order updates or shipping notifications via API or SMTP.
Brevo uses a freemium model with a free plan allowing 300 emails per day. Paid options include Starter, Standard, Professional, and Enterprise tiers.
Yes, Brevo offers a free plan that allows users to send up to 300 emails per day.
Yes, all plans provide access to transactional email features including SMTP relay and RESTful APIs.
The Standard plan includes marketing automation, A/B testing, and advanced reporting, which are not available in the Starter plan.
No, the provided evidence states that no credit card is needed to create a free account.
Source category: Marketing
Source subcategory: Email Marketing
Brevo is an AI-powered customer engagement platform for small to large businesses that integrates email, SMS, and CRM. It supports automated multichannel customer journeys and transactional messaging. Buyers should check plan tiers as automation features are not included in the Starter plan.