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Brevo: Email and SMS Marketing Platform

Brevo helps small and mid-market companies manage multichannel marketing and sales workflows. It is designed for teams that need to unify customer data with automated messaging.

At a glance

Category
Marketing
Best for
Small business owners, Ecommerce stores, Marketing agencies, Mid-market companies, Entrepreneurs
Pricing
Brevo uses a freemium model with a free plan allowing 300 emails per day. Paid options include Starter, Standard, Professional, and Enterprise tiers.
Key use cases
Multichannel Outreach, Ecommerce Recovery, Sales Pipeline Management, Transactional Alerts
Integrations
Shopify, WordPress, Stripe, Zapier, WooCommerce
Official website
brevo.com
Screenshot of Brevo website

Brevo is a customer engagement platform designed to manage marketing and sales interactions. It provides tools for sending email, SMS, and WhatsApp campaigns, as well as a built-in CRM for tracking sales pipelines.

The platform supports a wide range of users, from solopreneurs and small business owners to mid-market companies and ecommerce stores. It helps buyers organize contact lists, create automated customer journeys, and send transactional messages via SMTP relay and API.

Buyers should note that while a free plan is available for basic sending, features like marketing automation and A/B testing are part of paid tiers. Those requiring extensive data control or custom loyalty engines may need to evaluate the Enterprise options.

Key Features

Multichannel Campaigns

Supports sending marketing messages via email, SMS, and WhatsApp.

Marketing Automation

Supports the creation of automated customer journeys and messages triggered by behavior.

Sales CRM

Includes custom pipelines and sales automation to manage lead and deal tracking.

Transactional Messaging

Provides SMTP relay and API support for order confirmations and password resets in real time.

AI-Powered Tools

Includes AI for content generation, send time optimization, and personalized product recommendations.

Customer Loyalty Program

Features an integrated rewards system with points and spending-based tiers.

Use Cases

Multichannel Outreach

Running combined email and SMS marketing campaigns to reach customers across different platforms.

Ecommerce Recovery

Syncing purchase data to trigger automated abandoned cart recovery messages.

Sales Pipeline Management

Using the built-in CRM to track deal progress through custom sales stages.

Transactional Alerts

Sending automated order updates or shipping notifications via API or SMTP.

Best For

Small business ownersEcommerce storesMarketing agenciesMid-market companiesEntrepreneurs

Integrations

ShopifyWordPressStripeZapierWooCommerceBigCommerce

Pricing

Brevo uses a freemium model with a free plan allowing 300 emails per day. Paid options include Starter, Standard, Professional, and Enterprise tiers.

FAQ

Does Brevo have a free plan?

Yes, Brevo offers a free plan that allows users to send up to 300 emails per day.

Can I send transactional emails with Brevo?

Yes, all plans provide access to transactional email features including SMTP relay and RESTful APIs.

What is the difference between the Starter and Standard plans?

The Standard plan includes marketing automation, A/B testing, and advanced reporting, which are not available in the Starter plan.

Is a credit card required to sign up?

No, the provided evidence states that no credit card is needed to create a free account.

Source category: Marketing

Source subcategory: Email Marketing

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Brevo Review: Email, SMS & CRM Platform – AI Tools for Business