BCM: Financial Services Content & Marketing
BCM helps banks and credit unions create educational content and marketing materials for Fiserv platforms. It is designed for teams looking to support digital banking adoption among account holders.
At a glance
- Category
- Marketing
- Best for
- Banks using Fiserv platforms, Credit unions using Fiserv platforms, Financial institution marketing managers, Compliance officers in financial services
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Digital Banking Onboarding, Staff Training, Compliance Risk Assessment, Financial Literacy Marketing
- Official website
- bcm.io
BCM is a marketing and content creation firm that focuses on supporting financial institutions using Fiserv electronic banking solutions. They provide digital tools and consulting services designed to assist with product launches and ongoing user growth.
The service is for banks and credit unions that need branded educational materials for customers and training resources for staff. Through the use of tutorials and demos, they help institutions guide account holders through the adoption of digital banking services.
Offerings include a subscription-based library of videos and interactive demos, and a risk assessment tool for compliance teams. Buyers should confirm which subscription package aligns with their specific content needs, as features are divided between video, interactive demo, and financial literacy libraries.
Key Features
Branded tutorial and promotional videos designed to educate account holders and staff on digital banking services.
Branded, interactive product demonstrations that allow staff to show products without using sensitive account data.
A financial literacy resource providing monthly videos and articles on topics such as fraud prevention, cybersecurity, and investing.
A web-based tool designed to help compliance teams complete risk assessments for online banking products aligned with FFIEC guidance.
Tools including an email system, social media manager, and web embeds to share content with users.
Campaign materials and staff training templates to support the introduction of new Fiserv products.
Use Cases
Using branded how-to videos and click-through demos to help account holders navigate online banking services.
Providing employees with interactive demonstrations and a learning center to support product knowledge.
Using the Risk Assistant to prepare assessments for online banking products aligned with FFIEC guidance.
Sharing MoneyiQ articles and videos via social media and newsletters to educate customers on cybersecurity and fraud.
Best For
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
BCM is designed for banks and credit unions throughout North America that utilize Fiserv electronic banking solutions.
The Risk Assistant is a web-based tool that helps financial institution compliance teams prepare risk assessments for online banking products, aligned with FFIEC guidance.
They provide staff training templates, designed marketing materials, and options for managed custom campaigns.
BCM offers package options focusing on OEC Video, Click-Through Demos, and MoneyiQ, which can be selected individually or combined.
Source category: Marketing
Source subcategory: Content Creation
