AI TOOL PROFILE

UserWay: Web Accessibility Software

UserWay helps businesses, governments, and NGOs manage digital accessibility compliance. It is designed for organizations that need to identify and fix code errors to support WCAG 2.1 and 2.2 standards.

Pricing

Paid plans start at $49/month for websites up to 100K page views, with a medium plan at $149/month for up to 1M views. Annual billing offers a 16% discount, and a free trial is available.

At a glance

Best for
Small Businesses, Mid-Market Companies, Enterprise Companies, Government Entities, NGOs
Key use cases
ADA and WCAG Compliance, Improving Screen Reader Experience, Keyboard Navigation Remediation, Ongoing Accessibility Monitoring
Integrations
WordPress
Visit userwayuserway software interface screenshot

How AI is used

UserWay is a web accessibility tool that uses AI to find and fix code errors on websites. It is designed for various users, including small business owners, large enterprises, and government entities that must adhere to ADA and WCAG compliance guidelines.

The software provides an accessibility widget that can be added to a site to support users with disabilities through features like screen reader support, smart contrast, and keyboard navigation remediation. It also includes a scanner and audit tools to help identify accessibility barriers.

Beyond the technical tools, UserWay provides a litigation support program and PDF remediation to help organizations manage the legal and technical aspects of digital accessibility.

Buyers should confirm which plan fits their monthly page view volume and whether the automated fixes meet their specific legal or organizational requirements for accessibility.

Key Features

  • AI-powered error fixing

    Detects and remediates code errors to support ADA and WCAG compliance.

  • Accessibility Widget

    A user-facing tool that provides options such as smart contrast and keyboard navigation.

  • Alt text generation

    Uses AI to generate alternative text for images to support screen reader users.

  • Accessibility Scanner

    Scans websites to identify accessibility barriers and provides reports on issues.

  • PDF Remediation

    Supports the process of making PDF documents accessible.

  • Litigation Support Program

    Attorney-led support designed to help organizations manage accessibility-related legal concerns.

Use Cases

  • ADA and WCAG Compliance

    Using the scanner and AI remediation to align a website with WCAG 2.1 and 2.2 standards.

  • Improving Screen Reader Experience

    Implementing automated alt text for images and screen reader support via the accessibility widget.

  • Keyboard Navigation Remediation

    Fixing keyboard traps and navigation errors to help users who cannot use a mouse.

  • Ongoing Accessibility Monitoring

    Monitoring specific pages with alerts to help maintain compliance over time.

Integrations

  • WordPress

FAQ

What is the difference between UserWay's free and paid plans?

The free widget provides basic user-triggered remediations, while paid plans include AI components like alt text generation, screen reader support, and smart contrast.

Does UserWay help with legal compliance?

UserWay is designed to support ADA and WCAG 2.1/2.2 compliance and includes an Attorney-Led Litigation Support Program in its paid plans.

How is UserWay installed on a website?

It can be implemented by adding a line of code to the website or using a plugin, such as the one available for WordPress.

Source category: Marketing

Source subcategory: Web Accessibility

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