AI TOOL PROFILE

MappedUP Local Listing and Reputation Management

MappedUP is designed for businesses with multiple locations to centralize their local presence. It is intended for operators who need to maintain consistent information and analyze customer feedback across a location network.

Pricing

Growth plans start at €45 per month per location. A free 30-day trial is available for up to 5 locations, and custom pricing is available for Enterprise users with 50+ locations.

At a glance

Best for
Multi-location retail stores, Restaurant and cafe chains, Healthcare and wellness clinics, Businesses with multiple branches
Key use cases
Multi-Location Profile Coordination, Reputation Monitoring, Review Response Scaling, Local Brand Consistency
Integrations
Google Business Profile API
Visit MappedUPMappedUP software interface screenshot

How AI is used

MappedUP is a local brand-intelligence platform that connects to the Google Business Profile API. It allows users to manage multiple business listings from a single dashboard, which may reduce the need for manual updates to individual profiles.

The tool is designed for multi-location businesses, specifically those in the retail, healthcare, and food and beverage sectors. It focuses on coordinating listing details, managing reputations, and gathering sentiment data to identify operational patterns.

Functionality includes bulk updating of business hours and attributes, as well as an AI assistant that drafts review responses based on a specified brand voice. The platform also provides analytics to compare performance between different locations or cities.

Buyers should confirm if their scale fits the available plans, as there are distinct options for growth and enterprise operations with over 50 locations.

Key Features

  • Bulk Listing Management

    Supports bulk editing of hours, descriptions, services, and attributes across managed locations.

  • AI-Powered Review Replies

    Drafts suggested responses to customer reviews using AI to support a consistent brand tone.

  • Sentiment Analysis

    Analyzes customer feedback to identify common praise or friction points across locations.

  • Centralized Review Hub

    Aggregates Google reviews into a single inbox with filters for star rating, date, and location.

  • Bulk Post Scheduling

    Supports planning and publishing offers or events across multiple business profiles.

  • Performance Analytics

    Provides a dashboard to monitor conversions and customer sentiment across the location network.

Use Cases

  • Multi-Location Profile Coordination

    Updating store hours or special event details across all branches without manual entry for each profile.

  • Reputation Monitoring

    Using sentiment analysis to identify if negative feedback is isolated to one store or is a regional trend.

  • Review Response Scaling

    Managing customer reviews by using AI-generated drafts for approval and publishing.

  • Local Brand Consistency

    Applying uniform logos and media assets across all locations to support visual branding.

Integrations

  • Google Business Profile API

FAQ

Does MappedUP offer a free trial?

Yes, MappedUP provides a 30-day free trial for up to 5 locations, which does not require a credit card to start.

Who is MappedUP designed for?

It is designed for multi-location businesses, particularly those in the retail, food and beverage, and healthcare sectors that need to manage multiple Google Business Profiles.

How does the AI review assistant work?

The AI assistant drafts suggested replies to customer reviews, which the business owner can then customize and publish.

What is the pricing for MappedUP?

The Growth plan starts at €45 per month per location, while businesses with more than 50 locations can request custom Enterprise pricing.

Source category: Marketing

Source subcategory: Business Listing Management

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