{"best_for":["Small businesses","Mid-market companies","Enterprise companies","Customer support teams","Sales organizations"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/wildix","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/wildix.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-048.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: wildix (https://aitoolsforbusiness.ai/wildix)"},"features":["AI transcriptions and summaries: Supports the conversion of calls and meetings into text and generates summaries.","WebRTC Kite: A website widget that allows visitors to start chats, voice calls, or video meetings directly from a browser.","Wilma AI: An AI assistant that supports voice and chat bots for qualifying leads and scheduling meetings.","Collaboration 7: Mobile and desktop apps for team chat, video conferencing, and file sharing.","x-caracal Analytics: A contact center tool providing real-time wallboards and historical reporting on call activity.","CDR-View Dashboard: Provides managers with company-wide call activity reporting and statistics."],"freshness_status":"fresh","name":"wildix","pricing_note":"Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. The platform offers four tiers: PBX-Basic, UC-Essential, UC-Business, and UC-Premium.","pricing_url":"https://wildix.com/product/pricing","primary_category":"Operations","profile_last_verified":"2026-06-23T13:56:34.405Z","secondary_categories":[],"short_description":"Wildix is a cloud-based VoIP and UCaaS platform that integrates voice, video, and chat with AI-powered transcriptions and voice bots.","slug":"wildix","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/wildix","use_cases":["Customer-Facing Communication: Using WebRTC Kite and AI tools to manage inbound website inquiries and support.","Internal Team Collaboration: Connecting back-office and remote employees via chat, video meetings, and presence monitoring.","Contact Center Management: Monitoring agent performance and communication flows using x-caracal dashboards.","Deskless Worker Connectivity: Providing basic voice communication for warehouse or hotel staff using DECT phones."],"website_url":"https://wildix.com/"}