{"best_for":["Small Businesses","Mid-Market Companies","Enterprise Companies"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/webapi-ai-2-0","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/webapi-ai-2-0.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-048.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Webapi.ai 2.0 (https://aitoolsforbusiness.ai/webapi-ai-2-0)"},"features":["Multi-channel Deployment: Supports integration with Website, Instagram, Facebook Messenger, WhatsApp, Telegram, and SMS.","AI-powered Document Search: Bots can search through uploaded PDFs, docx, csv files, website pages, and knowledge bases from Zendesk or Intercom.","Dialogue Scenario Builder: Supports the creation of sample dialogs to help the AI perform multi-step conversations.","API Call Actions: Connects to external APIs for tasks such as booking, account management, and order changes.","Email Notifications: Supports sending automated email notifications as part of the bot's action workflow."],"freshness_status":"fresh","name":"Webapi.ai 2.0","pricing_note":"Pricing is usage-based, starting at $0.15 to $4 per 100 bot responses for the Basic plan. An Enterprise plan is available for $1,200 per month, which includes unlimited documents and personalized RAG strategy development.","pricing_url":null,"primary_category":"Customer Support","profile_last_verified":"2026-06-07T20:15:40.960Z","secondary_categories":[],"short_description":"Webapi.ai 2.0 is an AI chatbot platform that supports multi-channel deployment and connects to business APIs to engage leads and answer customer questions.","slug":"webapi-ai-2-0","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/webapi-ai-2-0","use_cases":["Lead Engagement: Using the chatbot to engage visitors and record customer data.","Automated Customer Support: Answering business questions by searching through uploaded documentation and knowledge bases.","Account and Order Management: Connecting the bot to APIs to support tasks like checking order status or canceling tickets.","Multi-channel Communication: Providing a support experience across WhatsApp, Facebook Messenger, and a company website."],"website_url":"https://webapi.ai/"}