{"best_for":["Customer service departments","Sales operations teams","Quality assurance managers","Marketing analysts"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/voxo","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/voxo.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-047.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: voxo (https://aitoolsforbusiness.ai/voxo)"},"features":["Speech-to-Text Transcription: Converts voice calls into text transcriptions for analysis and search.","Automatic Categorization and Summarization: Uses AI to group conversations by topic and provide summaries of interactions.","Sentiment Analysis Metrics: Provides a Satisfaction Score and Turnaround Score to measure customer sentiment and how it evolves during a call.","Generative AI Reporting: Extracts specific information from meetings to identify common customer feedback and issues.","Full-Text Search: Allows users to search through conversations and navigate to specific mentions of terms.","Trend Analysis: Visualizes data over time through trend diagrams and customizable views."],"freshness_status":"fresh","name":"voxo","pricing_note":"Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.","pricing_url":null,"primary_category":"Data & Analytics","profile_last_verified":"2026-06-04T15:49:41.089Z","secondary_categories":[],"short_description":"Voxo is a conversational AI platform that provides speech-to-text transcription, automatic categorization, and AI-generated reports from voice and text interactions.","slug":"voxo","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/voxo","use_cases":["Customer Service Optimization: Identifying root causes of negative interactions and measuring the effectiveness of first-contact resolutions.","Sales Coaching: Analyzing communication styles, objection handling, and speech patterns to support sales team training.","Automated Quality Assurance: Using communication models to monitor compliance and identify calls that deviate from checklists.","Marketing Campaign Monitoring: Tracking real time customer reactions and questions following a new offer or communication."],"website_url":"https://voxo.ai/"}