{"best_for":["Small Businesses","Mid-Market Companies","Enterprise Companies","Call Centers","Service Providers"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/vitalpbx","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/vitalpbx.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-047.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: vitalpbx (https://aitoolsforbusiness.ai/vitalpbx)"},"features":["AI Communications: Supports an AI Agent, voicemail and recording transcription, and Helpdesk AI.","Sonata Call Center Suite: A set of modules including Switchboard, Billing, Recording, Dialer, and Stats for call center operations.","VitXi WebRTC Client: A browser-based client that helps users make and receive calls without installing additional software.","VitalPBX Connect: A mobile application designed to extend PBX functionality to smartphones.","Multi-Tenant Module: Supports managing multiple clients or locations from a single partitioned server instance.","VitalPBX Communicator: A Windows-based softphone that supports presence, video calls, and BLF."],"freshness_status":"fresh","name":"vitalpbx","pricing_note":"Pricing includes a free Community plan (12 extensions). Paid plans start at $100/month for Enterprise, $200/month for Call Center, and $250/month for Multi-Tenant.","pricing_url":"https://vitalpbx.com/pbx-plans-and-pricing-vitalpbx-system","primary_category":"Operations","profile_last_verified":"2026-06-23T14:01:19.341Z","secondary_categories":[],"short_description":"VitalPBX is an Asterisk-based PBX system providing VoIP communication, call center tools, and AI-driven transcription for businesses.","slug":"vitalpbx","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/vitalpbx","use_cases":["Call Center Management: Using the Sonata suite to monitor queues and manage inbound and outbound calls.","Remote Team Communication: Supporting business extensions via WebRTC or mobile apps for remote staff.","Automating Voicemail Review: Using AI transcription for voicemails and call recordings.","Managing Multiple Business Entities: Using the multi-tenant feature to host separate clients on one server."],"website_url":"https://vitalpbx.com/"}