{"best_for":["Car Dealerships","Automotive Dealership Groups","Service Department Managers","BDC Managers"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/toma","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/toma.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-044.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Toma (https://aitoolsforbusiness.ai/toma)"},"features":["Inbound Call Automation: AI agents answer inbound calls to provide responses in real time, qualify leads, and route complex inquiries to human staff.","Service Scheduling Integration: Supports booking service appointments directly into the dealership's scheduler and DMS.","Toma IQ: A reinforcement learning system that analyzes call patterns and suggests plain-language policy recommendations for manager approval.","Unified Inbox: Consolidates calls, texts, and messages into a single view with auto-assignment and interaction transcripts.","Dropped Call SMS: Sends a follow-up text message when a caller hangs up or loses connection.","Automated Reminders: Sends automated text and call reminders to customers for upcoming scheduled appointments."],"freshness_status":"fresh","name":"Toma","pricing_note":"Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.","pricing_url":null,"primary_category":"Sales","profile_last_verified":"2026-06-03T22:31:01.209Z","secondary_categories":[],"short_description":"Toma provides Voice AI agents for car dealerships to automate inbound calls, service scheduling, and customer interactions.","slug":"toma","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/toma","use_cases":["Automating Service Appointments: Handling inbound calls to book and modify service visits.","Managing Recall Event Volume: Supporting the influx of calls during vehicle recall events to help maintain phone line availability.","Lead Qualification: Using AI to vet inbound inquiries and route leads to the appropriate dealership department.","Outbound Customer Outreach: Running SMS campaigns for overdue service reminders or recall notices using VIN data from email feeds."],"website_url":"https://toma.com/"}