{"best_for":["Customer support teams","Sales development representatives (SDRs)","Operations managers","Contact centers","IT service management teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/thunai","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/thunai.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-043.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Thunai (https://aitoolsforbusiness.ai/thunai)"},"features":["Autonomous AI Agents: Agents for voice, chat, and email designed to resolve customer queries.","Thunai Brain: A knowledge management system that ingests documents and transcripts to help reduce information silos.","Multilingual Voice Support: Speech-to-speech translation for customer calls supporting over 150 languages and dialects.","Call Scoring: Automated auditing of customer interactions using scorecards to monitor quality and sentiment.","Thunai Sidekick: An agent assistance tool that retrieves customer history and provides answers during live calls.","Workflow Orchestration: Capabilities to turn documents into workflows and connect actions across different enterprise tools."],"freshness_status":"fresh","name":"Thunai","pricing_note":"Pricing includes a free tier and a $7/month Starter plan, with other monthly plans ranging from $79 to $399. Enterprise plans and specialized modules require custom pricing.","pricing_url":"https://thunai.ai/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-05T16:13:21.230Z","secondary_categories":[],"short_description":"Thunai provides AI agents and workflow orchestration to help businesses automate customer service, sales, and knowledge management.","slug":"thunai","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/thunai","use_cases":["Support Query Deflection: Using AI agents to resolve common customer questions across chat and email.","Lead Qualification: Automating the initial capture and qualification of sales leads.","Knowledge Centralization: Converting fragmented PDFs, slides, and audio files into a searchable intelligence base.","Call-to-Ticket Conversion: Using voice agents to handle incoming calls and generate support tickets."],"website_url":"https://thunai.ai/"}