{"best_for":["Enterprise companies","CX teams","Product management teams","Service designers","Digital transformation leads"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/theydo","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/theydo.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-043.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: theydo (https://aitoolsforbusiness.ai/theydo)"},"features":["Journey Framework: A structured data model using L0, L1, and L2 journeys to organize complex customer paths.","Data Hub: A centralized location to unify qualitative and quantitative customer data.","Opportunity Reveal: Tools to identify and score business opportunities based on customer insights and business drivers.","Ask TheyDo: A conversational AI interface designed to help users query customer insights.","Mining and Analyst Agents: AI agents designed to analyze qualitative data and summarize customer feedback.","Experience Taxonomy: Customizable tags, statuses, and groups used to categorize customer experiences."],"freshness_status":"fresh","name":"theydo","pricing_note":"Pricing for Management and Strategic tiers is available via quote. A 30-day free trial is available with limited users and journeys.","pricing_url":"https://theydo.com/pricing","primary_category":"Marketing","profile_last_verified":"2026-06-06T19:42:21.140Z","secondary_categories":[],"short_description":"TheyDo is a journey management platform designed to unify customer insights and map customer journeys for enterprise organizations.","slug":"theydo","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/theydo","use_cases":["Customer Journey Mapping: Creating visual representations of customer touchpoints to identify friction points.","Standardizing CX Frameworks: Establishing a consistent journey-based structure across different business units.","Prioritizing Customer-Centric Initiatives: Linking customer insights to business goals to help prioritize the product roadmap.","Tracking Impact Across Teams: Connecting journey improvements to business metrics to monitor outcomes."],"website_url":"https://theydo.com/"}