{"best_for":["Small businesses","Mid-market companies","Enterprise organizations","Retailers","Call center managers","Field service management teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/staffino","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/staffino.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-041.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: staffino (https://aitoolsforbusiness.ai/staffino)"},"features":["Feedback Management: Tools to collect and respond to customer feedback through a centralized interface.","CX & EX Dashboards: Visual overviews of survey results and key performance metrics for customers and employees.","AI Topic & Sentiment Analyser: AI-powered tools designed to analyze the mood and primary topics within customer feedback.","Public Reviews Connector: Supports managing and responding to public reviews and analyzing feedback trends across platforms.","Employee Gamification: Modules designed to motivate employees by gamifying daily workflows and recognizing performance.","Website Feedback Surveys: Embedded surveys that collect visitor feedback directly on a website."],"freshness_status":"fresh","name":"staffino","pricing_note":"The Growth plan starts at €350 per month. Pro and Enterprise plans have custom pricing. A 2-month pilot is available for testing.","pricing_url":"https://staffino.com/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-05T15:54:21.234Z","secondary_categories":[],"short_description":"Staffino is a customer and employee experience management platform designed to collect feedback and analyze satisfaction through surveys and dashboards.","slug":"staffino","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/staffino","use_cases":["Customer Feedback Collection: Using surveys and website widgets to gather data on customer satisfaction.","Employee Performance Tracking: Linking customer ratings to specific employees or teams to identify performance trends.","Public Review Management: Monitoring and replying to public reviews to manage brand reputation.","Employee Motivation: Using recognition and gamification tools to support the workplace experience for front-line staff."],"website_url":"https://staffino.com/"}